Information Technology Manager

Waldo Community Action Partners (WCAP) is seeking a Information Technology Manager!

Sign on Incentive of $4,000 Available - $1,000 payable after successful completion of 90 days, $1,000 payable after successful completion of 6 months and $2,000 after successful completion of one year.

WCAP is a charitable, educational, 501(c)(3) private non-profit organization. It is designed to utilize and mobilize public and private resources to assist low-income Waldo County residents in the alleviation of poverty and address its underlying causes. To learn more about our programs, please visit: https://waldocap.org/

The Information Technology Manager will lead our IT staff and provide oversight and management of our corporate networks, applications, systems, data, virtual platforms, and backup systems. The manager will assess and manage ongoing maintenance needs and upgrades to our networks and systems in a cost-effective way to meet our needs now and in the future. The IT Manager will be responsible for developing an Annual Technology Plan including network maintenance and growth plans, assist with creating annual and project budgets, and coordinate with the leadership team on the latest application and networking technologies. The Manager will develop and execute plans to achieve operational goals ensuring IT system continuity. The Manager ensures phone systems, IT Network, server and end user functionality, stability, and security, supporting a 24x7x365 mission critical HIPAA environment.

General Requirements:

The following experience and skills are considered essential:

· Must have adequate transportation, a valid driver's license and meet WCAP's insurance.

· Ability to meet WCAP background clearance requirements.

Experience and Skill Requirements:

· Must have 5 years’ experience working with Microsoft networked server environments.

· Must have 5 years experience working with Microsoft Infrastructure

· Must have 5 years experience in Information Technology

· 3 years supervisory experience.

· Requires exceptional management, organization, communication, and technical skills.

· Demonstrated success and performance in a team environment.

· Works well under pressure with strong technical aptitude.

· Experience with Microsoft Infrastructure – Active Directory domains, DNS, DHCP, File Sharing and Permissions, Group Policies

· Solid understanding of Windows and Microsoft back-office administration; and application resource utilization monitoring, Linux applications, VMware, virtualization and storage technology, Microsoft 365 including SharePoint, Power Apps and Power Automate, etc. and cloud infrastructure.

· Requires knowledge and familiarity with routing, switching, networking and IP address administration.

· Ability to document, organize and prioritize multiple work assignments and manage projects effectively.

· Technical planning, project management and supervisory experience preferred.

· Demonstrated analytical and problem-solving skills.

· Proficient in office applications such as Word, Excel, Power Point, etc.

· Experience with telecommunications systems and knowledge of PBX type systems are desired.

· Some skills in web development and web site maintenance are desirable.

· Must be proficient with one or more scripting technologies such as DOS, PowerShell, etc.

· Good time management skills, with proven ability to prioritize and organize a demanding workload, adapting to fit the changing needs of the business.

· Strong customer service orientation, able to understand and meet the needs of a diverse client base in a positive and professional manner.

· Proactive and self-motivated approach, able to work independently.

· Excellent communication skills (both written and verbal) and ability to relate with users, service providers, and management.

Education Requirements:

The following education requirements are considered essential:

· Bachelor’s degree in engineering, computer science preferred or associate degree in computer science, and equivalent in related work experience and education required.

· CompTIA Server , CompTIA Security certification or other related IT professional certification are preferred.

** All requirements and skills are considered to be essential, unless otherwise indicated

A detailed job description is available on our website: www.waldocap.org. Please submit a completed WCAP employment application also available on our website to: Human Resources, WCAP, PO Box 130, Belfast, ME 04915. This position will remain open until a suitable applicant is found. WCAP is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $55,000 - $60,000