What are the responsibilities and job description for the Crew Lead position at Walpole Outdoors LLC?
Description
The Crew Leader is responsible for providing Walpole Outdoors’ clients with a quality installation and an excellent customer experience. They are to be professional, a good communicator, and work with a sense of urgency.
• Communicate project details and installation process to customers
• These details include daily start and end times, estimated completion date, payment terms, etc.
• Provide quality installation and service of Walpole products
• Manage the installation crew with a positive attitude and clear directions
• Problem solve and carry out solutions to issues that are equitable to the customer and Walpole Outdoors
• Maintain vehicle and equipment
• Other duties as assigned
Requirements
• Installation and construction capabilities
• Excellent Communication Skills with a customer focus
• Reliable/Can-do attitude and positive outlook
• High level of integrity and trustworthiness
• Proficiency in reading and understanding construction drawings
• Proficiency in the use of light construction equipment and hand tools as well as the ability to navigate a tablet device
