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Waste Connections US
Bragg, CA | Full Time
$44k-54k (estimate)
2 Months Ago
Bilingual Customer Service Representative
$44k-54k (estimate)
Full Time | Utilities 2 Months Ago
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Waste Connections US is Hiring a Bilingual Customer Service Representative Near Bragg, CA

Redwood Waste Solutions, a Waste Connections company, is looking for a Bilingual Customer Service Representative to join the team in Fort Bragg, CA!

Schedule is 8am to 4:30pm, Monday through Friday.

Pay is $20.00-$21.00 per hour.

Waste Connections has many stable opportunities for qualified and motivated individuals who want to be part of a dynamic organization. We provide competitive benefits and lots of room for individual growth as the company expands. Because we operate with a highly decentralized structure, we look for individuals who are energetic and have individual initiative and creativity. Join us and be a part of a winning team!

DUTIES AND RESPONSIBILITIES:

  • Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
  • Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.
  • Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
  • Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
  • Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
  • Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
  • Cover for the reception desk when necessary.

WORKING CONDITIONS AND PHYSICAL EFFORT:

  • Work environment is an office setting. Areas are clean, ventilated, and well lighted. Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
  • CSR call areas can be noisy, and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards.
  • Also, long periods spent sitting, typing, or looking at a computer screen are common.

MINIMUM JOB REQUIREMENTS:

  • Ability to read, write, comprehend, and communicate in English. High school diploma or equivalent preferred.
  • 2 years of Customer Service experience.
  • Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required.
  • Excellent organization and communication skills.
  • Ability to analyze and solve problems. Gather data, compile information, and prepare reports.

To be considered for any of our current openings you must complete an application at www.wasteconnections.com. Application information and additional instructions can be found once you select your position of interest.

We offer excellent benefits including medical, dental, vision, flexible spending account, long term & short-term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".

Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minority/Female/Disabled/Veteran)

Job Summary

JOB TYPE

Full Time

INDUSTRY

Utilities

SALARY

$44k-54k (estimate)

POST DATE

01/22/2023

EXPIRATION DATE

06/13/2023

WEBSITE

wasteconnections.com

HEADQUARTERS

THE WOODLANDS, TX

SIZE

3,000 - 7,500

FOUNDED

1997

TYPE

Public

CEO

RONALD J MITTELSTAEDT

REVENUE

$1B - $3B

INDUSTRY

Utilities

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About Waste Connections US

Waste Connections is a provider of shredding, waste recycling and garbage collection services for residents and commercial sectors.

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The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.

If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3: View the best colleges and universities for Bilingual Customer Service Representative.

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