CCMA

Job Title: CCMA

Job Category: Medical

Wage Classification: Hourly/non-exempt

Location: North Bend/Coos Bay/North Bay

Position Type/Status: Full-time, benefitted

Travel: Travel to all clinical locations

Salary Range: $22.19 to $27.00/hr. DOE

Reports to: Clinic Manager

Manages Direct Reports: No

HR Review & Approval: 2/7/25

Job Description

Job Purpose:

Function as a Certified MA in a team and mission-based setting to assist with direct patient care procedures and related tasks, through joint planning and problem solving, assisting in examination and treatment of patients under the direct supervision of the Clinic Manager

Duties/Responsibilities

• Adheres to the spirit of Waterfall Community Health Center to remove barriers to care and our mission statement while performing assigned duties.
• Demonstrate the core values of Integrity, Respect, Accountability, Compassion, Partnership, and Collaborative Communication.
• Participates in team huddles, work with the team to ensure appropriate pre-visit preparation including culturally and linguistically appropriate services.
• Completes intake interview for new and returning patients according to established procedure including counseling patients/families on their role, and WCHC’s role, in a medical home.
• Prepares patients for examinations consistent with the purpose of the appointment.
• Responsible for knowing and following clinical policy and procedure, including documenting all patient interactions in Epic in a manner consistent with professional standards.
• Performs related duties necessary to ensure quality patient care as requested by supervisor, including addressing barriers when the patient has not met treatment goals.
• Assists providers with exams of patients or any special procedures.
• Processes all incoming paperwork including phone calls, refills and MyChart communications from patients, routing as appropriate, and responding in a timely manner.
• Maintain a clean, safe, and organized clinical environment while ensuring adherence to OSHA, HIPAA, and infection control regulations.
• Performs supervised laboratory procedures such as Urinalysis, Strep test, Covid testing, pregnancy testing, etc (Any CLIA approved Point of Care Testing Offered at Waterfall.) as approved by Supervisor or trainer.
• Assist with patient intake, including obtaining vital signs, medical history, and preparing patients for examinations and procedures.
• Serve as a liaison between patients and healthcare providers, providing education given by provider, answering questions, and coordinating care efficiently.
• Processes prior authorizations for medication and procedures in a timely manner
• Must be flexible to work at any of our locations, including North Bend, Coos Bay, and North Bay clinics, as assigned by the Supervisor.
• Must effectively understand vaccines and needle safety, and properly administer vaccines to patients
• Perform EKG’s and basic wound care directed by provider.
• Accurately take vital signs, and room patients in accordance with Waterfall workflow standards.
• Effectively schedule patients for hospital follow ups, follow up appointments and any other appointments needed by patients.
• Performs any other duties needed to help drive our Vision, fulfill our Mission, and abide by our Organization’s Values.
  
  

Education And Experience

• Certified Clinical Medical Assistant (CCMA) credentials from the National HealthCare Association (NHA). Responsible for Maintaining certification while employed with Waterfall.
• Experience/Cross Training interest with women’s health highly desirable
• 1 year healthcare/CCMA experience, preferred
• Proficiency with Microsoft Office products
• Experience with electronic health records (EHR), such as OCHIN EPIC, highly desirable
• Non-violent Crisis Intervention Comprehensive training class completed within 6 months of hire and recertify prior to the expiration date. This training is provided by the employer.
• BLS certification obtained within 6 months of hire. Responsible for maintaining certification while employed at Waterfall. This training is provided by the employer.
  
  

Immunizations Required

• TB (test upon hire)
  
  

Physical Requirements

• Prolonged periods sitting and/or standing at a desk working at a computer.
• Repetitive use of hand motion, some reaching bending and/or lifting of up to 20 pounds
• Exposed to sick people
  
  

Benefits

• Student Loan repayment program opportunities
• Up to $200 per month towards student loan debt
• Master’s degree or higher provider, providing direct billable patient care, is eligible for $50,000 every 3 years
• Competitive PTO Accrual (up to 193 hours of PTO accrual each year to start)
• 7 Paid Holidays *you must be scheduled to work the holiday to qualify for holiday pay*
• Medical/Dental/Vision 100% employer paid
• 401K Retirement Plan 6% match
• Options for long term disability
• $50,000 Life Insurance Policy- options for additional voluntary life
• Additional voluntary Critical Illness, Accident, and Hospital Indemnity coverage is available
• Employee Assistance Program (EAP)
• Downtown Health and Fitness gym membership discount
• Bonusly – Internal Employee Recognition Platform
• Headspace care employer paid membership