What are the responsibilities and job description for the Grocery Manager position at Weavers Way Co-op?
Job Type
Full-time
Description
PURPOSE
To select and obtain grocery, dairy, and bulk products and to supervise staff to meet established objectives for sales, margin, and customer service.
RESPONSIBILITIES
Purchasing :
Provide feedback to pricing coordinator on overall pricing and pass along cost updates from vendors to retail team
Maintain a positive relationship with vendors
Assist in vetting new vendors for dept, and consider overall product mix
Research new product, and pass on information to retail team
Evaluate sales weekly, by period and quarterly at the category and subcat level
Adjust purchasing as needed both seasonally and for holidays, consult retail team as needed
Ensure proper receiving by department staff according to procedures for handling invoices
Review invoices for pricing and discount accuracy; ensuring accurate separation of inventory categories and subcategories, and identify credits and mispicks
Review invoices monthly for accuracy
Visit the warehouse as needed to review any store specific supply
Participate in quarterly inventory counts, and weekly all store meetings
Coordinate with Grocery and Bulk Buyers to ensure all orders reflect department needs
POS :
Update items and add new items into the POS system
Print tags for departments as needed, making sure all tags are up to date and present
Assist in posting signage including but not limited to Co-op deals, sales, etc.
Be fully trained on the front end of SMS and be able to cashier as needed in the store
Merchandising :
Order merchandise and maintain inventory control to minimize out-of-stocks and overstocks and maximize sales and turnover
Ensure in conjunction with the Store Manager and floor staff that shelves and coolers are fully stocked and rotated to ensure freshness and turnover
Manage back stock areas
Set stocking priorities for department staff; stock items as needed, assist with receiving
Plan attractive displays; order sufficient merchandise to stock displays for period of display; do periodic comparisons with competitors
Maintain grocery areas for cleanliness and appearance according to established standards
mark-down items as needed to reduce losses, record shrink for lost product
Ensure accurate, up-to-date price labeling of department items; get new item information to POS Staff before item arrives so product can be immediately placed on shelf
Provide prompt, friendly, courteous customer service
Adhere to all product policies and notify vendors of policies when purchasing new products
Customer Service :
Treat people fairly, courteously, and with respect
Ensure a high standard of customer service storewide, and esp in dept
Ensure quick response to customer questions and concerns.
Process Pre orders in a timely manner and communicate with members as needed
Financial Performance :
Develop and administer a departmental budget with assistance of the Store Manager
Attain sales and margin goals for the department
Review departmental financial reports; take corrective action as needed
Personnel :
Hire, train and supervise grocery department staff
Conduct performance evaluation of department staff and participate in the evaluation of other staff
Ensure that all department workers have up-to-date job descriptions and periodic reviews
Coordinate with Bulk Supervisor to schedule hours for all department staff within payroll allocation
Hold departmental staff meetings monthly
Other Duties :
Attend management or other meetings if scheduled and as directed
Ensure, in coordination with the Store Manager, that all areas meet lawful standards for food handling safety and carry out sanitation inspections monthly
Perform other tasks as assigned by the General Manager
Requirements
QUALIFICATIONS
Commitment to the mission and goals of Weavers Way Co-operative Association
Commitment to superior customer service
Exhibited ability to work well in a team setting
Ability to manage and control inventory
Ability to supervise staff - including hiring, training, evaluating, and directing
Proven understanding of and ability to uphold personnel and operational policies and procedures
Strong two-way verbal and written communications skills
Attention to detail and good organizational skills
Demonstrated ability to multi-task and remain calm under stress
Demonstrated ability to work independently and exercise independent judgment
Exhibited ability to follow through on commitments
Ability to develop and manage a departmental budget
Proven math skills
Ability to lift up to 50 pounds, use stairs, and be on feet for long periods
Computer literate including Microsoft Word, Microsoft Excel and using email
Be or become upon hiring a member in good standing of Weavers Way Co-op
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