WEKA is architecting a new approach to the enterprise data stack built for the AI era. The WEKA® Data Platform sets the standard for AI infrastructure with a cloud and AI-native software solution that can be deployed anywhere. It transforms legacy data silos into data pipelines that make GPUs, AI, and other performance-intensive workloads run faster, work more efficiently, and consume less energy.
WEKA is a pre-IPO, growth-stage company on a hyper-growth trajectory. We’ve raised $375M in capital with dozens of world-class venture capital and strategic investors. We help the world’s most innovative enterprises and research organizations, including 12 of the Fortune 50, reach discoveries, insights, and outcomes faster and more sustainably.
We’re passionate about helping our customers overcome complex data challenges to accelerate their innovation and help grow their businesses. If you share our passion, we invite you to join us on this exciting journey.
Responsibilities

• Ensure continuous IT access and full support for all WEKA employees (currently 400 and growing) across all organizational systems and tools.
• Oversee procurement, management, and security of employee endpoints (laptops).
• Manage company-wide services including conferencing, document management, email, and chat.
• Establish and enforce mobile device usage guidelines.
• Provide IT support for functional administrators of WEKA’s growing SAAS systems (currently 130 ).
• Manage identities for all WEKA employees, subcontractors, and partners.
• Advise on, approve, and enforce security guidelines and IT policies.
• Lead IT compliance efforts, including GDPR and ISO27001 certification renewals.
• Oversee IT and data security for WEKA, promoting security awareness and approving SaaS applications.
• Collaborate with the product security team to strengthen IT security measures.
• Oversee vendor and supplier IT security commitments.

Requirements

• 3 years of experience owning IT operations in a company of similar scale and complexity, or equivalent experience as a senior IT staff member in a large organization.
• Proven experience managing a global IT support help desk with 24/7 availability, catering to both technical and non-technical users.
• Expertise in managing company-wide business operations infrastructure, including email, identity management, and chat.

Preferred

• Experience in cloud security and SOC/IT compliance processes.
• Experience managing IT budgets, procurement, and vendor negotiations.
• Experience supporting a global workforce and IT systems.

Concerned that you don’t meet every qualification above?
Studies have shown that women and people of color may be less likely to apply for jobs if they don’t meet every qualification specified. At WEKA, we are committed to building a diverse, inclusive, and authentic workplace. If you are excited about this position but are concerned that your past work experience doesn’t match up perfectly with the job description, we encourage you to apply anyway – you may be just the right candidate for this or other roles at WEKA.
WEKA is an equal opportunity employer that prohibits discrimination and harassment of any kind. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.