DIR - BUSINESS OFFICE

Responsibilities

The Business Office Director is responsible for all aspects for revenue cycle management for the facility. This position also essential reports and data utilized for month-end closing. Special projects will also be required of the position.

Qualifications:
Education Years of Related Experience
Minimum Preferred Minimum Preferred
High School Graduate/Equivalent X 3 – 5 X
Professional Certification X 5 – 8
Bachelor’s Degree X 8 – 10

Required Knowledge, Skills, Licensure, Training & Travel Requirements (if applicable):
Must Understand revenue cycle management, accounts receivable, billing, collections, and payor principles. Knowledge of Medicare, VA, and Managed care insurance policies and proper billing procedures including denial and appeal guidelines. Proficiency with personal computers, Microsoft Excel and Word. Prefer experience in MS4 billing software.
Ability to read, analyze, and interpret journals, financial reports and legal documents with a high level of attention to detail. Accuracy is required. Ability to add, subtract, multiply, and divide in all units of measures, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Certification through HFMA or AEPAM preferred.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the community. Maintains a dialog with all third party payors. Assist in establishing policies and procedures as they relate to the financial goals of the facility. Must implement and monitor business office procedures and address systematic problems quickly. Will review the work quality of department employees in order to facilitate a smooth and efficient work flow.
Frequently uses Computer, Copier, Facsimile, Postage meter
This is a fast-paced office environment that may require occasional overtime and flexibility.
Required to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with non-verbal symbolism (formulas, scientific equations, graphs, musical notes, etc.) in its most difficult phase. Ability to deal with a variety of abstract and concrete variables.

Qualifications

Service Excellence.
Service excellence is a part of all we do. Our standards include:
 Treat everyone as a guest by making a good first impression, anticipating needs and displaying service recovery skills.
 Demonstrate professionalism and excellence by looking professional, being accountable for actions and delivering excellence in our everyday work.
 Practice teamwork by participating in decision making and process improvement, communicating effectively and focusing on the problem/issue, not the person.

 Equal Employment Opportunity
The company is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or disability in accordance with local, state, and federal laws.

 Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.