What are the responsibilities and job description for the General Manager position at Wendy's?
Overview
We are seeking a dynamic and experienced General Manager to oversee our operations in a fast-paced restaurant environment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As the General Manager, you will be responsible for managing daily operations, ensuring high standards of food quality and service, and leading a team to achieve business goals. Your expertise in restaurant management, culinary practices, and food service will be essential to the success of our establishment.
Responsibilities
- Lead and manage all aspects of restaurant operations, including staff management, inventory control, and customer service.
- Develop and implement operational policies and procedures to enhance efficiency and productivity.
- Oversee food production processes to ensure quality standards are met consistently.
- Manage cash handling procedures and maintain accurate financial records.
- Train, mentor, and evaluate staff performance to foster a positive work environment.
- Collaborate with kitchen staff to create innovative menu offerings that align with customer preferences.
- Ensure compliance with health and safety regulations in all areas of the restaurant.
- Monitor customer feedback and implement improvements based on insights gathered.
- Drive sales growth through effective marketing strategies and community engagement.
Requirements
- Proven experience in restaurant management or a similar role within the food service industry.
- Strong knowledge of culinary practices, food production techniques, and kitchen operations.
- Excellent leadership skills with the ability to motivate and develop a diverse team.
- Proficiency in cash handling procedures and financial management within a restaurant setting.
- Exceptional communication skills, both verbal and written.
- Ability to thrive in a fast-paced environment while maintaining attention to detail.
- Experience in bartending or coffee service is a plus but not required.
- A passion for delivering outstanding customer experiences is essential.
Join us as we strive for excellence in the restaurant industry! Your expertise will play a vital role in creating memorable dining experiences for our guests.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
Experience:
- QSR General Manager: 2 years (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Baltimore, MD 21230 (Required)
Work Location: In person
Salary : $50,000 - $70,000
