What are the responsibilities and job description for the Coord Quality Perf Imp position at Wesley Woodlawn Hospital & ER?
Introduction
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Coord Quality Perf Imp with Wesley Woodlawn Hospital & ER you can be a part of an organization that is devoted to giving back!
Benefits
Wesley Woodlawn Hospital & ER, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
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Free counseling services and resources for emotional, physical and financial wellbeing
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401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
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Employee Stock Purchase Plan with 10% off HCA Healthcare stock
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Family support through fertility and family building benefits with Progyny and adoption assistance.
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Referral services for child, elder and pet care, home and auto repair, event planning and more
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Consumer discounts through Abenity and Consumer Discounts
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Retirement readiness, rollover assistance services and preferred banking partnerships
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Education assistance (tuition, student loan, certification support, dependent scholarships)
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Colleague recognition program
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Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Wesley Woodlawn Hospital & ER family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Coord Quality Perf Imp to help us reach our goals. Unlock your potential!
Job Summary and Qualifications
- Demonstrates the ability to adapt technique/treatment to age of population served, including newborn, pediatric, adolescent, adult and geriatric patients, while providing care/service with respect to cultural differences and spiritual needs
- Serve as a change agent for the organization by driving cultural transformation, adoption of successful process improvement practices and diagnosing barriers to project success
- Facilitate resolution of conflicting processes
- Mentor leadership teams, process owners and stakeholders in the use of process design/improvement methodology and tools, including training and coaching leaders and process improvement team members
- Collaborate with department leaders and teams to identify and execute activities within their areas which will improve productivity, eliminate waste, enhance patient safety and/or reduce overall costs
- Work with leaders by “seeing the process,” which involves direct observations of how work is accomplished in a particular area
- Participate in collection, compilation, analysis and presentation of core measures and other data
- Review patient satisfaction data and problem solves with all levels of management and care delivery personnel to improve the patient experience
- Recommend solutions and work with leaders to improve overall operations
- Monitor and evaluate quality and appropriateness of patient care delivery processes and practices while concurrently identifying opportunities for improvement through collaboration throughout the organization incorporating evidenced-based practices in process design
- Analyze facility specific, division, and enterprise-wide quality metrics and drives quality improvement across complex, integrated processes
- Integrate evidenced based practices for assuring patient safety throughout process design
- Drive quality assurance and process improvement, with an emphasis on transparency, root cause analysis, cross-functional feedback and data collection, and data interpretation for optimal performance
- Orchestrate and/or attend cross-functional meetings to support resource alignment, project issue resolution, and communication
- Identify process improvement activities as requested and assists hospital departments with projects
- Evaluate areas that need process improvement
- Conduct detailed studies to understand and improve processes as identified
- Be able to identify and collect/analyze quality data based upon national trends and evidence based care and generate meaningful reports using information systems/clinical information
- Have knowledge base of fundamentals of performance improvement (PI) using a variety of accepted PI models
- Actively participates in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all
- Monitors performance in areas of responsibility to ensure compliance with statutory mandates, regulatory requirements and accreditation standards of professional organizations such as TJC (Statutory, regulatory, and industry requirements include but are not limited to the following: FDA, EMTALA, Medicare and Medicaid provision of the Social Security Act, Leapfrog, NHQ, and AHRQ)
- Disseminates information and research related changes in regulatory requirements and clinical research pertinent to quality management and performance improvement
- Assists appropriate medical staff and hospital committees in the review and resolution of individual and/or aggregate patient quality of care issues
- Assist with tracer methodologies as part of assurance of continuous compliance
- Assists with regulatory certification requirements for disease specific certifications
- Maintains current knowledge and education in regulatory compliance and associated areas by attending educational conferences and other educational materials, perusing Atlas information and Internet sites, and other pertinent information and research
- Serves as member of select committees critical to effectiveness of the Quality Management / Regulatory Compliance program
- For the regulatory compliance function, provides leadership, planning, resource information, communications policy/procedure development and maintenance, regulatory compliance monitoring, and staff compliance
- Performs all other duties as assigned
What qualifications you will need:
Required Education or Experience: Bachelor’s Degree in related field
Preferred Education or Experience:
- Registered Nurse in the State of Kansas
- Three to five years of experience in healthcare
- Knowledge of software databases (i.e. Excel, Outlook, Microsoft Word)
For more than 100 years, Wesley Healthcare has provided exceptional care to thousands of families in Wichita and throughout Kansas and Northern Oklahoma. Wesley Woodlawn Hospital & ER is a member of the Wesley Healthcare network within Greater Wichita and is an affiliate of HCA Healthcare.
From door side parking to a convenient one-story campus where state-of-the-art treatments and technologies are always only a few steps away, Wesley Woodlawn Hospital & ER delivers more than you might expect from a community hospital in Wichita, Kansas. You’ll find a place that offers world-class emergency care, a wide range of specialized medical services and all the resources of Wesley Healthcare. Our 99 bed hospital specializes in Emergency Care, Heart & Vascular Care, Oncology, Women’s Care, Spine Care, Robotic Surgery, Primary Care, and Orthopedic Care.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
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"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our Coord Quality Perf Imp opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.