What are the responsibilities and job description for the Operations Supervisor position at West Side Beer Distributing?
West Side Beer Distributing is looking to fill our open Operations Supervisor position in our Kalamazoo branch. West Side Beer Distributing offers a competitive benefits package including 401K/profit sharing, vacation/sick time, medical, dental, vision, short/long term disability insurance and more!
POSITION SUMMARY
Directly supervise and coordinate activities of the garage, warehouse and delivery department personnel. Duties consist of scheduling, supervising, training, enforcing policies, maintaining sufficient staffing needs, occasional routing, ensuring a safe and professional work place for all personnel. Set departmental goals and ensure efficiencies by developing annual budget, cost analysis and tracking productivity. Responsible for the maintenance and purchasing for facility and equipment. Fulfill all WEA requirements. Schedule and conduct monthly safety meetings. Ensure all safety procedures and training are aligned within the branch. Responsible for forklift certification for new hires or expired hilo licenses. Responsible for adhering to all company policies, OSHA, DOT, MLCC compliance and supplier agreements.
ESSENTIAL FUNCTIONS
Essential Functions Statement(s)
Reasonable Accommodations Statement
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
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Enforce safety rules and regulations.
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Advise on provisions to minimize safety risks within the facility.
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Enforce company safety program to ensure OSHA compliance.
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Conduct monthly safety meetings for branch.
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Plan work assignments and assist with equipment allocations to meet transportation and operations goals.
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Confer with customers, supervisors, contractors, and other personnel to exchange information and to resolve problems.
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Direct Supervisors and workers in delivery and warehouse such as moving, storing, and loading or unloading of product and people.
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Resolve worker problems or collaborate with employees to assist in problem resolution.
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Review employee attendance and work schedules.
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Monitor field work to ensure that it is being performed properly and that materials are being used as they should be.
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Recommend and implement measures to improve worker motivation, equipment performance, work methods, and customer services.
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Maintain or verify records of time, materials, expenditures, and crew activities.
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Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.
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Prepare, compile, and submit reports on work activities, operations, and work-related accidents.
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Recommend or implement personnel actions, such as employee selection, evaluation, and disciplinary actions.
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Requisition needed personnel, supplies, and equipment.
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Plan and establish transportation routes.
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Inspect or test materials, stock, vehicles, equipment, and facilities to ensure that they are safe, free of defects, and consistent with specifications.
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Responsible for creating and maintaining department budgets.
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Drive vehicles or operate machines or equipment to complete work assignments or to assist workers.
POSITION QUALIFICATIONS
Competency Statement(s)
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Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
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Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
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Team Builder - Ability to convince a group of people to work toward a goal.
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Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
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Working Under Pressure - Ability to complete assigned tasks under stressful situations.
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Training - Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.
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Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
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Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
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Relationship Building - Ability to effectively build relationships with customers and co-workers.
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Management Skills - Ability to organize and direct oneself and effectively supervise others.
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Judgment - The ability to formulate a sound decision using the available information.
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Energetic - Ability to work at a sustained pace and produce quality work.
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Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
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Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
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Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
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Enthusiastic - Ability to bring energy to the performance of a task.
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Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
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Accuracy - Ability to perform work accurately and thoroughly.
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Communication, Written - Ability to communicate in writing clearly and concisely.
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Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
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Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
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Organized - Possessing the trait of being organized or following a systematic method of performing a task.
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Reliability - The trait of being dependable and trustworthy.
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Resource Management (People & Equipment) - Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel.
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Safety Awareness - Ability to identify and correct conditions that affect employee safety.
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Accountability - Ability to accept responsibility and account for his/her actions.
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Communication, Oral - Ability to communicate effectively with others using the spoken word.
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Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
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Decision Making - Ability to make critical decisions while following company procedures.
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Conflict Resolution - Ability to deal with others in an antagonistic situation.
SKILLS & ABILITIES
Education: Associate's Degree (two year college or technical school)
Experience: Two to four years related experience
Computer Skills: Microsoft Office; Route Accounting Systems; Handheld Systems; GPS
Certificates & Licenses: Forklift Operator Permit
Other Requirements: Must pass physical, drug screen, background check and motor vehicle report.
West Side Beer Distributing is an Equal Opportunity Employer. West Side Beer Distributing strives to be a diverse and inclusive workplace that encourages multiple approaches and points of view. We believe that this creates an atmosphere where everyone, from any background, can do their best work.
