What are the responsibilities and job description for the Traumatic Brain Injury/ Gero Navigator position at WESTERN TIDEWATER COMMUNITY SERVICE BOARD?
Western Tidewater Community Service Board welcomes you to join our team!
At WTCSB our mission is to provide a coordinated system of quality recovery-oriented care in Mental Health, Intellectual Disability, and Substance Abuse Services to the citizens of the cities of Franklin and Suffolk and the counties of Isle of Wight and Southampton. We continually strive to value staff, support diversity, and promote excellence and personal choice in the provision of consumer care.
We are seeking a Clinical Navigator to serve as a behavioral healthcare subject matter expert on Traumatic Brain Injury (TBI), Post Traumatic Stress Disorder (PTSD), Dementia/Alzheimer’s, and Serious Mental Illness (SMI) for Region 5.
Day to day responsibilities include coordinating training and learning experiences, assistance with linkage and admission to treatment services, clinical consultation, marketing, and help to plan, develop, and implement treatment related services and supports for the BIRST and Gero programs.
General Responsibilities and Duties for Traumatic Brain Injury Navigator:
- Responsible for consumer assessment, service linkage, coordination
- Identify patient needs and provide referrals for individuals, caregivers, and professionals.
- Monitor service delivery through contacts with consumers receiving services, family
- Collaborate with other professionals to assess client needs or treatment planning
- Maintains sensitive, private health information in accordance to HIPAA standards and regulations.
Qualifications and Skills for Traumatic Brain Injury Navigator:
- Understanding of dementia, serious mental illness, and traumatic brain injuries, and its impact on physical and psychological states and relationships.
- Ability to establish and maintain effective working relationships with employees and community partners
- Ability to research and effectively share knowledge with colleagues and the general public.
- Some knowledge of military culture as well as severe trauma.
- Ability to organize and prioritize with minimal direction and maintain a well-organized work environment.
- Ability to problem-solve, use good judgement, and deal with diverse and difficult personalities.
- Ability to work under moderate to high measures of stress.
- Excellent written and verbal communication skills.
- Strong computer skills to include Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
- BA/BS from an accredited college or university with major course experience in Psychology, Social Work, Gerontology or related field
- QMHP or QIDP preferred
- At least three (3) years of experience in Human Services.
Full-time Benefits for Traumatic Brain Injury Navigator:
- Health Insurance/Life Insurance
- Virginia Retirement System plan
- Flexible Spending Account (FSA)
- Vacation/Sick leave/Holiday pay
- Legal Resources
- VA529-Tuition Savings
- Critical & Accidental Insurance
- Tuition discount-South University
- Aflac
- Working Advantage – shopping discount
To Apply:
Submit a cover letter and resume via or Indeed, or on our job board at www.wtcsb.org. ONLY THOSE APPLICANTS SELECTED FOR AN INTERVIEW WILL BE CONTACTED. WTCSB is a drug, alcohol & smoke free workplace. Visit our website, www.wtcsb.org for more information or email employment@wtcsb.org .
WTCSB is an equal opportunity employer
