Use our Daily Pay benefit and get access to your pay as you need it.

Westgate Vacation Villas & Town Center Resort, which boasts more than 3,000 accommodations, offers you a great opportunity to meet and share stories with guests who arrive from around the world to enjoy Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers such as 14 heated outdoor pools, 14 hot tubs and the state-of-the-art Ship Wreck Island Water Park.

As a Housekeeping Manager at Westgate Vacation Villas Resort, you will be responsible for managing the daily housekeeping operations to ensure quality standards and total guest satisfaction.

As a Housekeeping Manager, you will:

• Be in the driver’s seat and guide your team to succeed
• Respond quickly to guest requests and follow-ups
• Supervises and motivates all housekeeping personnel with daily supervision to include staffing, training, discipline, scheduling, and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction
• Participates in interviewing and hiring team members with the appropriate skills
• Maintain the highest levels of quality by utilizing innovative strategies resulting in the highest levels of cleanliness resort-wide.

To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English fluently. Additionally, the person must possess and adhere to the following core values:

• Integrity
• Passion
• Work Ethic

Requirements:

• Must be able to lift 50lbs and work in outdoor weather conditions.
• Valid Driver’s License
• Excellent guest service skills required
• Extensive knowledge of cleanliness operations
• Minimum of one year of experience in housekeeping management
• Must be flexible to work weekends and holidays
• Must be highly proficient in speaking, reading, and writing English. Must have intermediate to advanced computer skills such as data entry, email management, and Microsoft Office (Excel, Word, and Outlook). Prior experience with HotSOS, property management system highly preferred.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.