What are the responsibilities and job description for the FSQA Process Improvement Supervisor position at Westrock Coffee Company?
We are currently seeking a FSQA Process Improvement Supervisor. This position will be responsible for supervision of process lines at our RTD beverage manufacturing plant. Responsibilities will include overseeing day to day food safety and food quality checks on manufacturing lines, tracking an trending quality data, investigating complaints and challenges on processing lines. May be responsible for oversight of FSQA technologists and manage their work schedule. Responsible for working with personnel in different aspects of FSQA to implement cloud-based quality systems. This position will interface with Manufacturing, Product Development, Logistics, Warehouse, and other departments within the company. The successful candidate will have experience with SQF systems.
Job Duties:
Job Duties:
- Supervise FSQA shift employees and direct their daily work processes.to ensure food safety and quality parameters are met.
- Trial run oversight to ensure all specification and documentation requirements are captured.
- Perform Quality Assurance testing, record results, and complete required paperwork in a timely manner.
- Track key KPI metrics in Safety chain and create automatic report creation of key metrics.
- Help with safety chain implementation throughout different processes in the plant and train employees to use safety chain to collect data.
- Maintain quality assurance standards and procedures (including testing procedures, data collection and product traceability).
- Analyze problems related to out-of-tolerance quality, holds, rejects and RCA/CAPA programs.
- Write or refine policy and procedures relative to quality control programs.
- May serve as an internal auditor and assist in risk analysis, SQF and customer audits if needed.
- Perform other duties as assigned.
- Required to obtain BPC Certification (Better Process Control)
