What are the responsibilities and job description for the Lube Bay Service Advisor position at Whisler Chevrolet?
Whisler Chevrolet is looking to add a positive and self-motivated individual to our Service Department Team that will communicate face to face and via phone with customers! This dealership provides an excellent environment to progress your career in the automotive Industry.
***YOU MUST APPLY IN PERSON AT SERVICE DEPARTMENT COUNTER***
The Receptionist/Cashier is responsible for receiving and accounting for all financial transactions; monitors, processes; maintains transaction paperwork in line with generally accepted business and accounting practices; and participates in maintaining top level Customer Service Interface.
Job Responsibilities:
- Receives and reconciles all monies (cash, checks, credit cards) taken in against total Service tickets and against the Service Sales Journals.
- Ensure Service (Lube) Repair Orders and subsequent payment procedures are followed completely.
- Handle customer service questions directly if able or transfer to Service Advisors.
- Alert Service Department for customer vehicle pick-ups.
- Answer incoming Service calls.
- Communicate clearly, pleasantly and accurately the amount due on customer service repair order or any purchase.
- Keep repair orders, charge slips, and other related paperwork continually organized in a standard filing system available for immediate reference and retrieval.
- Complies with all safety rules and use all appropriate safety and personal protection equipment as required.
- Adhere to established dress code policy at all times.
- Safeguard customer and Dealer information per established policy.
- Other related duties as may be assigned.
Job Requirements:
- 1-2 years of experience in a Reception/Cashier role strongly preferred
- Must have computer proficiency
- Valid driver's license and clean driving record
- Must be able to pass a background check and drug screening
Job Type: Full-time
Pay: $2,500.00 - $5,500.00 per month
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Cashiering: 1 year (Preferred)
Work Location: In person
Salary : $2,500 - $5,500