Demo

Home-Based Appointment Setter (Entry Level)

Why Not Travel
New York, NY Full Time
POSTED ON 12/17/2024 CLOSED ON 1/17/2025

What are the responsibilities and job description for the Home-Based Appointment Setter (Entry Level) position at Why Not Travel?

This is a remote position.

About:

Key Responsibilities:

Travel Booking:

  • Assist clients in planning and booking travel itineraries, including flights, accommodations, car rentals, and activities
  • Provide expert advice on destinations, travel packages, and travel-related services
  • Manage and update booking information, ensuring accuracy and alignment with client preferences
  • Handle travel-related inquiries and resolve issues promptly to ensure a seamless travel experience

Customer Service:

  • Deliver exceptional customer service via phone, email, and chat, addressing client needs and inquiries with professionalism and empathy
  • Assist clients with changes, cancellations, and modifications to their travel plans
  • Follow up with clients to ensure satisfaction and gather feedback on their travel experiences

Scheduling Duties:

  • Coordinate and schedule travel arrangements, meetings, and appointments for clients and team members
  • Maintain organized schedules and ensure timely execution of travel plans and related tasks
  • Prepare and manage itineraries, confirmations, and travel documents

Qualifications:

  • Proven experience as a travel agent or in a similar customer service role, with a strong understanding of travel industry processes and systems
  • Excellent communication skills, both written and verbal, with a customer-centric approach
  • Proficiency in using travel booking systems, CRM software, and other relevant tools
  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively
  • Detail-oriented with a high level of accuracy in handling bookings and scheduling
  • Ability to work independently in a remote environment, demonstrating self-motivation and accountability
  • Flexibility to adapt to changing priorities and handle unexpected issues with professionalism

What We Offer:

  • Competitive Salary:Attractive base salary with performance-based incentives
  • Flexible Work Hours:Set your own schedule within a framework that supports work-life balance
  • Remote Work:Enjoy the convenience and flexibility of working from home
  • Professional Development:Opportunities for ongoing training and career growth within the travel industry
  • Travel Discounts:Exclusive discounts and perks on travel bookings for you and your immediate family
  • Health and Wellness:Comprehensive health insurance plans, including dental and vision coverage
  • Employee Assistance Program:Access to resources and support for personal and professional development
  • Team Building:Virtual team events and activities to foster a supportive and collaborative work environment
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