What are the responsibilities and job description for the Employer Relations Coordinator position at Wichita State University Careers?
Department: Shocker Career Accelerator
Campus Location: Wichita, KS - WSU Main Campus
Hire Type: Full Time
Pay: Range beginning $38,000 -$46,500/yr, based on qualifications
Work Schedule: Mon-Fri, 8a-5p (occasional evenings based on events)
Export Compliance Requirement: No export control requirement.
Job Story
Seeking someone who thrives on details, excels at providing top-tier customer service, and loves being part of a collaborative team?
We’re searching for someone who is hyper-conscientious, takes initiative, and enjoys a mix of structured processes and dynamic customer interactions. This role requires someone who loves being proactive, detail-oriented, and committed to keeping things moving behind the scenes. Think of yourself as the glue that keeps the team accountable—managing documentation, follow-ups, and notes so nothing slips through the cracks.
In this pivotal role, you’ll be the first point of contact for employers eager to hire our talented students. From part-time opportunities to full-time career roles, you’ll ensure their requests are handled with precision and care. You’ll become an expert in our Shocker Central (Career Services Management platform), helping employers navigate the platform seamlessly while triaging tasks to ensure the right team members follow up effectively.
As part of a larger team, you’ll react to customer service needs while supporting the broader goals of employer relations. If you’re organized, thrive in a fast-paced environment, and are excited to help employers and students connect. Bring your skills, enthusiasm, and love for details to this impactful role—apply today at a chance to help us bridge the gap between opportunity and talent in the Wichita community!
Job Summary
Performs a variety of professional and administrative duties that facilitate the operations of a function(s), program(s), and/or department(s).
Essential Functions
Supports the programs and services provided by the department(s) by performing varied or related processes which may include creating and maintaining databases and websites, monitoring, facilitating, and enforcing compliance with established criteria, guidelines and standards, etc. May coordinate, attend, prepare materials for and/or take minutes at meetings and special events. May prepare or assist in the preparation of budgets, grant applications, proposals, status reports and/or financial statements. May identify and pursue ways to improve the efficiency and effectiveness of administrative procedures used by students, faculty, visitors and staff. May order and maintain sufficient inventory of office supplies and equipment. May be assigned to lead, assist, coordinate or support special projects as needed.
Job Duties
- Post positions that are sent via email
- Approve or decline full and part-time jobs in Shocker Central
- Approve or decline employers
- Send introductory emails to all employers approved in the state of Kansas
- Create On Campus Recruitment Events in Shocker Central
Clerical Duties
- Manage Employer Relations email
- Manage calendars & set appointments for Employer Relations team
- Make phone calls to employers
- Generate and create reports
- Oversee and maintain proper functionality of the Employer Relations Functions within the Shocker Central Platform
Employer Relationship Management
- Add new employers and/or contacts to Shocker Central Directory.
- Make phone calls to various employer's for contact updates as requested. And schedule meetings and other appointments with Industry Partners.
Front Office (may be asked to assist when Receptionist is out)
- Greet Visitors that come to the office in a kind, courteous and professional manner
- Check-in students as they arrive for appointments
- Answer and route phone calls as determined by the callers needs
- Schedule Appointments for students, as needed
- Ensure emails are forwarded to the appropriate staff member
Required Education and Experience:
- High school diploma or equivalent
- Two (2) years of experience in general office, clerical, administrative support or related field
Required License/Certifications/Training:
None
Knowledge, Skills and Abilities:
- Demonstrate strong communication skills – both written and verbal
- Strong organizational and time-management skills
- Demonstrate a strong knowledge Microsoft Office Suite
- Answering and speaking on phone and making outbound phone calls
- Able to work independently and within a collaborative team environment
- Willing to accept and act on feedback and suggestions for improvement
- Understands need for accuracy and attention to detail involving work assignments
Physical Requirements:
Ability to remain in a stationary position. Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators. Ability to communicate with others and accurately exchange information.
Additional Physical Requirement:
Salary : $38,000 - $46,500
