Senior Executive, Client Services

Senior Executive, Client Services  

Wilson is a leading global provider of talent, including our Contingent Workforce Solutions (CWS) 

 
WHO IS CWS? 

Contingent Workforce Solutions is a premier global provider of contingent workforce solutions, dedicated to connecting clients with the right talent at the right time. Offering a comprehensive range of services—such as managed services provider (MSP), contract staffing, permanent placement, and temp-to-perm solutions—CWS serves as an integrated extension of its clients' talent acquisition efforts. CWS is at the forefront of the industry in terms of flexibility and scalability, equipped with the personnel, processes, and technology necessary to assist clients in recruiting highly skilled and knowledgeable professionals, even under the most challenging circumstances. 

WHAT WE DO  

Human capital is our business, so we know it’s the people who make the difference. CWS’s team is top-notch. We strive to create an energetic and collaborative work environment to cultivate growth and innovation because that’s what leads to happy employees, and a strong, successful company.   

At CWS, you’re more than an employee – you’re a contributor. As an innovator in the industry, we rely on the collaborative efforts of our employees to chart where CWS is headed next. Our team is comprised of the best in business, pioneers who are driving innovation in the talent space.  

YOUR DAY IN THE LIFE 

As a Senior Client Services Executive, your day will be a dynamic blend of strategic planning, client relationship management, and business development. You'll start your day by reviewing your pipeline, prioritizing leads, and scheduling client meetings. You'll then dive into strategic discussions with your recruitment team, aligning client needs and developing tailored recruitment solutions. Next, you'll engage in client outreach, whether it's following up on leads, attending industry events, or connecting with potential clients via LinkedIn. The afternoon might involve presenting a compelling proposal to a prospective client, negotiating contracts, or providing ongoing support to existing clients. You'll wrap up your day by analyzing performance metrics, identifying areas for improvement, and setting goals for the following day. 

YOU WILL: 

• Act as a key representative of the company through attracting new and expanding existing client relationships. 
• Working closely with the Recruitment Delivery team and ad hoc Account Management duties 
• Partner with the recruitment and solutions teams to effectively implement recruitment campaigns 
• Forging new client relationships through unsolicited outreach, events, networking and social media, and tracking leads through the sales funnel 
• Growing revenue and meet targets in all categories of the recruitment services and position Wilson as a Total Talent Solution partner 
• Follow up on leads, and prepare and organize sales collateral, and present in person and virtually to prospective clients 

REQUIREMENTS:    

• 3-5 years of progressive experience in sales, account management, or business development within the recruitment, staffing, or professional services industry. A proven track record of success in a 360-degree recruitment consulting role is highly preferred. 
• Possess excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely. 
• Demonstrate a high level of energy and enthusiasm, with the ability to manage multiple tasks and projects simultaneously. 
• Proven organizational skills, attention to detail, and a strong work ethic. 
• Possess strong follow-up skills and a commitment to delivering exceptional client service 

WHAT WE OFFER 

• We’re committed to providing a flexible and inclusive work environment that promotes collaboration and work-life balance. As part of our commitment to our employee's satisfaction, we offer optional hybrid work arrangements across multiple locations, including Tampa (Florida), Raleigh (North Carolina), Manchester (UK), Krakow (Poland) and Guadalajara (Mexico). Not based in one of these locations? No worries! We have remote employees based around the world. Interested in learning more about our global presence? Click here. 
• We have a culture of recognition. Our employee and leadership recognition programs are crafted to acknowledge our DNA, celebrate our successes and build professional esteem. 
• Unlimited paid time off (known as MyTime), regional holidays, and the opportunity to work from home. 
• A comprehensive benefits package based on region that includes medical, dental, vision, disability and life insurance, and retirement savings. 

EQUAL OPPORTUNITY EMPLOYER 

Wilson is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, neurodiversity, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. 

At Wilson, we’re committed to building a diverse and inclusive workforce that celebrates everyone. We welcome applications from candidates of all backgrounds. Our inclusive culture is designed to support all employees in reaching their full potential. 

Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Wilson’s internal recruitment team at internalrecruiting@wilsonhcg.com.