What are the responsibilities and job description for the Bakery Manager position at Winn-Dixie Retail Stores?
Mgr, Bakery
Job Purpose
Job Summary
Manages the daily operations of the bakery department. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Executes merchandising plans as outlined in department planners, toolkits or event packs being mindful of merchandising standards, product levels, shrink, and sales trends. Supervises, trains, and develops team members on performance of their job and provides coaching as needed. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building, leadership, planning, and administrative work.
Key Performance Indicators (KPI) - What Success Looks Like
Department Overall Satisfaction % - Gauges the customer experience in your respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability.
Sales to Purchase % - Ensures the department is profitable by forecasting correctly and ordering as needed.
Production Planning Compliance % - Positions the department for strong sales by providing good information into the system to extract the best data out of the system.
Essential Responsibilities - What's Expected of Me
Percent Of Responsibilities
SERVICE: 40%
Ensures customer requests and special orders are fulfilled.
LEADERSHIP: 19%
FINANCIAL: 20%
Completes daily and weekly administrative tasks (communications, online training,
scheduling, pricing changes, order, etc.) Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Plans, organizes and performs the inventory process. Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperate logs per policy.
COMPLIANCE/SAFETY: 20%
Disclaimer
Qualifications
Required Education Course of Study
Preferred Education Course of Study
High School / GED
Relevant Experience Supervisory Experience
3 - 6 years minimum 1 - 5 years minimum
Language(s) Required Language(s) Preferred
English English & Spanish
Knowledge, Skills & Abilities Required
Must be 18 years of age
Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Strong customer service skills.
Operate bakery equipment (e.g., slicer, oven, scale, knives, box cutter and pricing gun) according to company guidelines.
Ability to perform basic cake decorating skills (base ice cakes, borders, cake writing, etc.)
Environmental Factors
Department
Environmental Factors
Retail - Bakery: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 10 ft.
Travel Requirements
Travel Percent Overnight
Occasional No
Shift
Varied
