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Support Services Supervisor

Winston-Salem State University
Salem, NC Full Time
POSTED ON 12/13/2024 CLOSED ON 1/23/2025

What are the responsibilities and job description for the Support Services Supervisor position at Winston-Salem State University?

Position Details

Classification Information

Position Classification Title
Support Services Supervisor I

FLSA
Exempt

Position Class
1901X

Position Overview

Position Summary
The primary purpose of the Support Services Supervisor – Mail Room is to oversee the processing of all incoming and outgoing mail for the campus community. This role ensures that proper controls are in place for the retail window service operations while consistently delivering excellent customer service across all related processes.

As part of the Business & Auxiliary Services department, the Post Office is committed to providing exceptional service to our campus community.
If you are passionate about making a difference and thrive in an environment that values customer service, teamwork, and community engagement, we encourage you to apply. Join us and become part of a team that takes pride in delivering services that enhance the WSSU experience every day.

Position Information

Position Number
070827

Working Position Title
Support Services Supervisor

Building and Room No.
Thompson Center, Room G09

Appointment Type
Permanent Full-Time

If Time Limited.
No

Appointment Length.
12 months

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies
All - Emergency and Pandemic on site

Normal Work Schedule
Monday-Friday, hours may vary

Department Required Skills
High school diploma or equivalency and two years of supervisory experience in the area of assignment; or equivalent combination of training and experience.

Preferred Years Experience, Skills, Training, Education
Preferred experience includes working in a USPS or mailroom environment, with a minimum of four years in a supervisory role.

Required License or Certification

Valid US Driver's License
Yes

Commercial Driver's License Required
No

Physical Required
No

List any other medical/drug tests required

Posting Details

Posting Details

Internal Posting Only
No

Time Limited Position
No

Appointment Length
12 months

Salary
Commensurate with education and experience

Open Date
11/18/2024

Close Date

Open Until Filled
Yes

Special Instructions Summary
Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment.

If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Resumes will not be accepted in lieu of completing an electronic application. The application must be competed in full detail (including work history) for your qualifications to be considered.

Failure to complete the application completely may result in you not being considered for the vacant position.

Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.

Winston Salem State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran and National Guard.

If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834

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