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General Manager

Woodberry Kitchen & Artifact Coffee
Baltimore, MD Full Time
POSTED ON 12/4/2024 CLOSED ON 1/19/2025

What are the responsibilities and job description for the General Manager position at Woodberry Kitchen & Artifact Coffee?

Our company, including Woodberry Kitchen & Artifact Coffee, drives value to regenerative growers in the Mid-Atlantic by hosting food & beverage centric weddings and bespoke events, operating a beloved coffee shop, and an intimate 'jewel-box' fine-dining restaurant. Our approach involves processing the best produce grown in the region, baking with local grains and flours, cast iron cookery, live fire cooking, classic regional cooking techniques, and (soon) canning/preservation of local produce, peppers, and herbs. We hold ourselves to high standards of hospitality, aim to create thoughtful and high-touch experiences for guests, work with the best ingredients and tools, and facilitate high quality professional food jobs deeply rooted in Baltimore. Our team is lead by Chef/Owner James Beard award-winning Spike Gjerde, Business Operations Director Aazam Yaqoob, and Executive Chef Steven Kenny.

We are looking for one exceptional individual to lead our team of food professionals as the General Manager or Director of F&B at Woodberry Kitchen, Baltimore's only James Beard Award winning restaurant, events space, and/or coffee shop. Successful managers in our company have an understanding of how our businesses choose to engage with the food system and are extremely capable people-managers including hiring, training, retaining, modeling performance, giving feedback, challenging, and growing team members at all levels of the business. Managers are focused on outcomes including ecstatically happy guests, working to standards, proper preparation and execution of services and events, well maintained and organized spaces, and profitability metrics (including accountability around sales, COGS, labor cost, and NOP).

The ideal candidate has spent at least 2 years in a General Manager role or equivalent FOH position in an independent restaurant and/or events setting. This role is for a savvy manager who can work to high standards independently and has a demonstrated record of successful management.

Responsibilities:
-Drive successful daily services including set up, in-service oversight, team leadership, and managing guest interactions.
-Plan for services and events including accurate scheduling, proper prep and ordering, building and maintaining systems including station set up and organization, maintain tools and spaces.
-Manage team member performance, proactively address performance issues, recognize performance success metrics, and focus on filling each role on the team with the exact right person in the exact right role.
-Use existing restaurant systems and employment systems including The Soil, Our Team Standards, Our Management Standards, and other policies.
-Manage ordering of beverage, supplies, paper goods, and other restaurant/event needs.
-Make decisions daily informed by the financial realities of the business, advocate for the business with team members and farmers/vendors.
-Guide beverage program in the Tavern including assisting with cocktail development and documentation, maintaining and contributing to Spike's wine program.
-Effectively use email communications amongst management team, properly document systems and recipes, prepare notes and updates for weekly manager meetings.
-Must work at least 5 full days per week (45-50 hour work week) Schedule will be adjusted to reflect the needs of the restaurant.

Qualifications:
-2 year of management experience
-Interest in working with local food/growers
-Professionalism
-Ability to lift 50 pounds and stand for 8-12 hour shifts

Job Type: Full-time

Pay: From $62,000.00 per year

Benefits:

  • Health insurance
  • Paid time off

Shift:

  • Day shift
  • Evening shift

Work Location: In person

Salary : $62,000

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