What are the responsibilities and job description for the MILLWORK PRO OFFICE position at Woodgrain?
Starting Salary $16.50
Employment Type: Hourly FT
Department: Customer Service
Summary
The position will be responsible for the performance of the tasks outlined below and other tasks as requested. This position will report to the Customer Service Coach but could and will receive additional task requests from Operation Mgr. etc.
Duties & Responsibilities
- Professionalism and Positive attitude
- Attention to detail
- Problem solving skills
- Good communication skills written and verbal
- Good phone etiquette
- Patience
- Able to multitask
- Work as a team and individually on assignments
- Quick and willing to learn and take on other job functions
- Have a good product knowledge base
- Get regular feedback from customers and convey it back for process improvement
- Creativity and resourcefulness
- Persuasion skills
- Empathy
- Time management
- Ability to function efficiently under pressure
- Goal-oriented
- Tenacity/Good work ethic
- Knowledgeable in Microsoft Office and Microsoft Excel
- Knowledgeable in navigating SAP
Qualifications
- Education and/or Experience, High School Diploma or GED; and 6 months to 1-year related experience or on-the-job training.
- Reasoning Ability and solve problems involving several concrete variables.
Physical Demands
Must be able to perform the duties and responsibilities to be successful in the essential functions of this position. The employee must regularly lift and /or move up to 75 pounds and occasionally lift and/or move up to 100 pounds.
Work Environment
While many of the functions are in an office environment some are not, the employee is frequently exposed to moving mechanical parts and occasionally exposed to heights; regularly exposed to fumes or airborne particles and extreme heat related to weather. The noise level in the work environment is usually loud in some areas.
Travel
This position does not require travel to other Woodgrain locations.
WOODGRAIN is an EEO employer.
We maintain a tobacco and drug-free work environment. Thank you for considering employment with us!
Salary : $17
