What are the responsibilities and job description for the Automotive Service Advisor position at World Wide Automotive Service?
Service Advise Job Posting
Join Our Dynamic Team as an Automotive Service Advisor!
Are you a motivated and organized individual with exceptional communication skills? We’re seeking a passionate Automotive Service Advisor to join our thriving team! In this pivotal role, you’ll be the bridge between our valued customers and our skilled technicians, ensuring top-notch service and satisfaction.
Key Responsibilities:
- Client Engagement: Answer incoming calls with a friendly demeanor and set appointments that fit our customers' schedules.
- Service Coordination: Greet clients upon arrival, identify their service needs, and create detailed repair orders.
- Technician Dispatch: Match client needs with technician expertise, optimizing workflow and ensuring timely service delivery.
- Estimate Preparation: Collaborate with technicians to write and present clear and comprehensive repair/maintenance estimates to clients to meet the needs of the vehicle and the client.
Qualifications:
- Basic computer skills
- Automotive industry knowledge is good but not necessary
- Positive attitude, integrity and drive
About Our Team:
You’ll be part of a dedicated team that includes five talented technicians, a parts department manager, and another service advisor. You'll also have the support of the owner, office managers and shuttle driver, all working together to create a seamless experience for our clients.
Work Schedule:
- Hours: 7:30 AM – 5:30 PM, Monday through Friday (with a well-deserved hour for lunch).
Compensation & Benefits:
- Competitive pay based on experience with a performance-based incentive plan.
- Comprehensive health insurance—100% employer-covered.
- Paid vacation.
- Employer-matched retirement savings plan.
If you’re ready to take the next step in your career and make a difference in the automotive service industry, we want to hear from you!
Job Type: Full-time
Pay: $50,000.00 - $80,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Shift:
- Day shift
- No nights
Work Days:
- Monday to Friday
Work Location: In person
Salary : $50,000 - $80,000