What are the responsibilities and job description for the Customer service intern position at Worthington Industries?
Job Summary : We are seeking a motivated and detail-oriented individual to join our Consumer Products team as a Customer Service Intern.
This is a paid internship, and will support the Customer Service Manager in creating more efficient processes across the team, with a focus on building better training resources. Key Responsibilities :
- Collaborate with Customer Service and cross-functional team members identify training needs and areas for improvement.
- Gather and analyze feedback from our most recent new hires to identify training gaps.
- Build on our existing Commercial Resource Hub to maintain an organized repository of training materials and ensure they are up-to-date and easily accessible.
- Support other customer service-related projects and initiatives as needed. Qualifications : · Currently pursuing a degree in Communications, Business, Sales, Human Resources, or a related field.
- Strong organizational and time management skills.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Experience with SharePoint and Tableau preferred.
- Ability to work both independently and collaboratively in a team environment.
- Passionate about customer service and continuous improvement.
Last updated : 2024-11-23
