What are the responsibilities and job description for the Health & Benefits Client Service Analyst position at WTW?
Description
As a Health and Benefits Analyst, you will contribute to a wide variety of complex projects involving the design, financing and ongoing management of the full spectrum of health and benefit programs. This is a foundational role that provides excellent opportunities to grow your health and benefits business acumen and client management skills by working on cutting edge projects alongside leaders in the industry.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
The Role
As a Health and Benefits Analyst, you will contribute to a wide variety of complex projects involving the design, financing and ongoing management of the full spectrum of health and benefit programs. This is a foundational role that provides excellent opportunities to grow your health and benefits business acumen and client management skills by working on cutting edge projects alongside leaders in the industry.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
The Role
- Contribute to core health and benefits projects involving the design and management of group medical, dental, life, disability and time off benefits for large, complex clients, including:
- Conduct benchmarking studies and other research; provide value added analyses and summaries
- Analyze and compare vendor products, services and contracts
- Design, distribute and evaluate responses to surveys and RFPs
- Build strong relationships with clients by effectively responding to their questions and needs
- Build relationships internally and collaborate effectively on cross-functional teams
- Contribute to the development of new tools and approaches
- Benefit plan analysis, design, cost savings and funding strategies
- Vendor procurement, negotiation and optimization
- Incorporation of specialized health management, absence and disability management, pharmacy, data analytics and compliance strategies
- 0-3 years’ experience dealing with health and welfare plans, ideally gained in a benefit consulting/brokerage firm; alternatively, some exposure to, and interest in, health and benefits plans
- Well organized and detail oriented
- Flexibility and proven ability to identify and resolve issues
- Strong client service orientation and ability to respond to all communications effectively and in a timely manner
- Strong written and verbal communication skills
- Self-starter attitude and ability to work individually and as part of a team
- Strong analytical, creative and integrative skills
- Excellent Microsoft Office skills, particularly in Excel and PowerPoint
- Bachelor’s degree required, preferably with significant quantitative coursework
- State Life and Health license required within 90 days of joining
- Pursuit of CEBS designation desired
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