What are the responsibilities and job description for the PROGRAM MANAGER position at XCUTIVES Inc.?
Key Responsibilities : Vendor Performance : o Understand the requirements and manage the online portal o Configure, Monitor SLAs and KPIs, addressing performance issues promptly. o Escalate and resolve performance concerns. o Negotiating contracts with suppliers o Assessing the performance of vendors o Ensuring vendor compliance with company standards o Managing vendor billing and disbursements Contract Management : o Support contract review and compliance. o Manage contract renewals, amendments and timelines. Vendor Relationships : o Serve as the main contact for vendor communication and issue resolution. o foster collaboration to ensure service improvements. Cost Optimization : o Analyze invoices for accuracy and identify cost-saving opportunities. o Ensure vendor billing aligns with contract terms. Reporting & Analytics : o Generate reports on vendor performance and service delivery metrics. o Provide insights to improve vendor services. Risk & Compliance : o Ensure vendors comply with security, data privacy, and legal standards. o Identify and mitigate vendor-related risks. Process Improvement : o Enhance vendor management processes for efficiency and transparency. Collaboration : o Work closely with IT and procurement teams to align vendor services with strategic goals. Qualifications : BE, BTech
