What are the responsibilities and job description for the Content Manager position at Xlysi?
Content Manager
Austin, TX~ Sunnyvale, CA
Create and Maintain Slide Decks: Develop high-quality, visually appealing, and informative slide decks in Keynote for various technical presentations, training sessions, and company events.
Intranet Knowledge Base Management: Organize and maintain our Confluence intranet site as the primary repository of organizational knowledge base, ensuring easy navigation and access for employees.
Technical Training Documentation: Write, edit, and refine technical training materials, including course descriptions, outlines, and handouts, to support the learning experience of our workforce.
Collaborate with Subject Matter Experts (SMEs): Work closely with SMEs to understand technical concepts, clarify doubts, and ensure that content is accurate and comprehensive.
Update and Revise Content: Regularly update and revise existing content to reflect changes in technology, policies, and employee needs.
Implement Content Strategy: Assist in developing and implementing a content strategy for the intranet site, tailoring content to meet the needs of different user groups.
Assess and Improve User Experience: Collaborate with stakeholders to understand feedback, and continuously iterate and improve on the user experience.
Ability to effectively synthesize stakeholder information into clean, well designed, and polished deliverables following standard US English vernacular.
Demonstrated experience in managing and maintaining content on Confluence intranet sites or similar platforms.
Demonstrated experience building out multi-media knowledge base in an engineering organization (internal tools training, process and policy, new hire onboarding and orientation, etc.).Strong writing, editing, and communication skills, with the ability to explain complex technical concepts clearly and concisely.Familiarity with technical terminology and the ability to learn and adapt to new technologies quickly.Ability to iterate quickly upon receiving stakeholder feedback.Good organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously
