Building Supervisor

POSITION SUMMARY:

The Site Supervisorplays a key role in support of the YMCA mission by ensuring the reliable and consistent delivery of outstanding customer service to all members and guests. Under the direction of the Membership & Development Director, the Site Supervisor will be responsible for the effective and efficient operations of the facility during evening and weekend hours.

ESSENTIAL FUNCTIONS:

• Maintaining a professional appearance while arriving to work at the specified scheduled time, dressed according to policy.
• Providing outstanding customer service to all members, guests, staff and the community. This includes having a friendly demeanor and enthusiastic greeting for all.
• Adheres to all branch/department policies and procedures related to safety and code of conduct.
• Maintain current knowledge of emergency procedures for the facility and act responsibly in emergencies.
• Actively patrol all areas of the YMCA and record times and observations at designated checkpoints. Complete the Building Supervisor report.
• Ensures safety of staff, members or volunteers when entering or exiting the facility. May entail walking staff, member or volunteers to their cars.
• Create a welcoming and inclusive environment by enforcing the YMCA Code of Conduct.
• Completing CPR training and all other mandatory trainings as provided by the Y.
• Staying current on Y emergency policies and procedures.
• Responding to emergency situations immediately in accordance with YMCA policies and procedures.
• Complete and be accountable for all accident/incident reports. Reports must be accurate, consistent and must be submitted to appropriate supervisor. Communicate all accident and discipline situations (corrective counseling form). If severity of the accident/incident warrants immediate attention, contact via pagers or phone the appropriate professional staff member.
• Conduct building tours for prospective members and answer all questions.
• Secure the entire facility before leaving at night, ensuring that appropriate lights, windows and doors are closed. Adhere to the building hours and the closing after members have had appropriate time to exit the building.
• Always remain accessible through established communications systems during shift.
• Ensure care and cleanliness of the facility, reporting any maintenance concerns. Perform light housekeeping such as mopping, vacuuming and window washing.
• Assume all other responsibilities as deemed necessary or assigned.

OUR CULTURE:

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

YMCA COMPETENCIES:

Mission Advancement:

Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Support fund-raising.

Collaboration:

Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Take initiative to assist in developing others.

Operational Effectiveness:

Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Strives to meet or exceed goals and deliver a high value experience for members.

Personal Growth:

Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

QUALIFICATIONS:

• Previous customer service, sales or related experience.
• CPR/AED and First Aid Certifications required within 30 days of hire.
• Excellent interpersonal and problem-solving skills.
• Ability to relate effectively to diverse groups of people from all social and economic

segments of the community

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
• The employee frequently is required to sit and reach and must be able to move around the work environment.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
• The noise level in the work environment is usually moderate.

Job Type: Part-time

Pay: From $13.00 per hour

Expected hours: 12 – 30 per week

Schedule:

• Evening shift
• Weekends as needed

Work Location: In person

Salary : $13