What are the responsibilities and job description for the Visitation Coach position at Youth and Family Alternatives, Inc?
Job Description
Job Description
Description : WHO IS YFA?
We tackle some of the world's toughest problems. Our employees are an incredible group of compassionate, committed individuals, drawn by the opportunity to make a difference. Year over year, our employees report they are proud to work here and are willing to go above and beyond in service of our mission to create a safe, nurturing environment for children.
Youth and Family Alternatives, Inc. (YFA) was founded in 1970. Our purpose and role are to serve children and families in crisis, providing programs that encourage healing, restoration, and success for those we serve. This is why “Family” is our middle name! Our hardworking 350 team members work in partnership with communities and families, providing a full range of services across the state of Florida.
No matter the role, we believe every team member at YFA has a critical role in supporting our children and our communities and we constantly strive to ensure a positive, purpose-driven, dynamic work environment for you to learn, grow and meet your fullest potential.
Put your talents to use in a culture of care where you can make the world a better place.
POSITION SUMMARY : To facilitate, monitor and document family visits and oversee monitored exchanges in a Family Visitation Center.
WHAT YOU WILL DO :
- Impartially observe and document interactions between the non-residential parent / guardian and the child(ren).
- Facilitate, intervene, and terminate visits when necessary.
- Maintain communication with attorneys, Guardian Ad Litem, courts, and other parties for effective service delivery.
- Ensure visiting rooms are clean and safe.
- Orient families to the visitation center and explain procedures before the first visit.
- Maintain confidentiality of sensitive information.
- Demonstrate strong verbal and written communication skills.
- Work flexible hours, including evenings and weekends.
- Set appropriate boundaries with clients.
- Exhibit strong interpersonal skills.
- Accurately observe and report on parent-child interactions, intervening when necessary for safety.
- Handle emergencies and life-threatening situations effectively.
- Manage stressful situations.
- Possess computer skills for essential tasks.
- Be aware of the socio-cultural characteristics of the population served.
- Demonstrate excellent listening skills.
- Complete additional tasks and special projects as assigned.
- Authorized to access protected health information.
- Develop visitation plans and schedules for families.
- Assist with data collection, entry, and report generation (monthly, quarterly, and annual).
- Attend court hearings and serve as a record custodian for supervised visits.
- Assist in staff training and skills building for working with at-risk clients.
- Report incidents and accidents according to organizational policies.
- Support special events / projects to enhance center operations.
- Participate in quality improvement initiatives.
- Arrive to work on time and ready to perform duties.
- Adhere to EEO compliance and workplace dignity / respect principles.
- Work cooperatively in team settings.
- Take guidance and direction from supervisors.
- Follow the core values and mission of the agency.
Location : Citrus County
Requirements :
WHAT YOU NEED : A.A. preferred. Experience in human services or childcare preferred. Two years of experience working with children / families.
Physical Requirements : Ability to travel statewide on a regular basis; ability to bend, lift, and carry 30 pounds.
WHAT’S IN IT FOR YOU?
At YFA, we are as dedicated to our team members as we are to our mission! YFA provides :
And of course, an opportunity to make the world a better place!
Youth and Family Alternatives is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws. We adhere to the principles of affirmative action and strictly prohibit any form of discrimination or harassment based on these protected characteristics.
Youth and Family Alternatives complies with applicable federal, state, and local laws governing nondiscrimination in employment. This commitment extends to all aspects of employment, including recruitment, selection, promotion, transfer, training, working conditions, compensation, benefits, and other privileges of employment.
Youth and Family Alternatives is committed to promoting a healthy and safe work environment, which is why we maintain a smoke-free workplace at all times. All forms tobacco or vaping products of any kind at any time on our premises. Smoking is prohibited in all indoor areas, as well as outdoor spaces. Individuals must leave our campus which includes our parking lots and other public areas, in order to smoke, vape, or use smokeless tobacco.
