What are the responsibilities and job description for the Shift Leader position at Zankou Chicken?
Zankou Chicken is an award-winning, family-owned, fast-casual Mediterranean restaurant chain with 12 locations (and growing) across Southern California. At Zankou, we serve quality, natural, and uniquely delicious Mediterranean meals at an affordable price and with a “WOW” level guest experience.
We align ourselves on simple Core Values to ensure that we reach our mission the right way. Our Core Values are Excellence, Teamwork and Care. If this describes you and you are passionate about food, quality, guest service, and growth, come join our team!
As a Shift Lead, you will play a vital role in leading and supporting operations!
What you will do:
- Greets all customers in a friendly, and helpful in a timely manner
- Take customer orders over the counter and phone orders
- Acknowledges and addresses customer concerns
- Directs team members on shift to follow all cash management and cash register policies.
- Executes store operations during scheduled shifts; organizes opening and closing duties as assigned.
- Prepares daily administrative paperwork, cash reconciliations for the entire day (including voids, refunds, and returns), and daily deposit preparation
- Gives breaks as necessary, when appropriate, and according to labor law guidelines.
- Maintains focus on food standards, costs, and safety during the shift.
- Performs nightly inventory.
- Ensures team members are following all work safety guidelines
- Understands and complies with food safety and temperature standards. Ensures team members are following all food safety guidelines
- Food Safety/Sanitation requirements
What we offer:
- Free Shift Meal
- Paid Vacation
- Training and Development Opportunities
- Flexible Schedule
- Referral Bonus – $400 per referral (upon completion of 90 days)
- Medical, Dental, Vision and Life Insurance upon eligibility
- TIPS!
