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LaTour Hotels and Resorts, Inc., is now hiring for a Guest Service Supervisor at our Blue Heron Resort in Orlando, FL! LHR offers an excellent benefits plan including medical, dental, vision, company paid life insurance and short-term disability, ancillary benefits, 401(k), travel perks, and more! LHR contributes to an ESOP and is an EOE!
POSITION SUMMARY
The Guest Service Supervisor (GSS) ensures the Front Desk runs smoothly on a day to day basis and supports the team in resolving any escalated issues as needed. The GSS provides leadership to all guest services staff and motivates the team to create a positive and productive work environment. The GSS will also work with the team to establish a positive rapport with guests and will provide excellent guest service, ensuring that guests feel welcome, that their needs are met, and that their questions are resolved quickly and appropriately.
ESSENTIAL FUNCTIONS
The Guest Service Supervisor:
OTHER FUNCTIONS
The Guest Service Supervisor may also:
POSITION QUALIFICATIONS/REQUIREMENTS
Education/Credentials
This position requires a high school diploma or GED.
Experience
Knowledge & Skills
Other Requirements
None at this time
PHYSICAL REQUIREMENTS
N (Not Applicable) | Activity is not applicable to this occupation. |
O (Occasionally) | Occupation requires this activity up to 33% of the time (0 - 2.5 hrs/day) |
F (Frequently) | Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day) |
C (Constantly) | Occupation requires this activity more than 66% of the time (5.5 hrs/day) |
Physical Demands | Lift/Carry | ||||||||||||||||||||||||||||||
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Push/Pull | |||||||||||||||||||||||||||||||
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WORK ENVIRONMENT
The GSS works in a typical office setting, with many distractions. This position may be scheduled for any shift, including weekends and holidays.
Other
$33k-47k (estimate)
12/01/2022
04/27/2023
zhcompany.com
Asheville, NC
<25
The job skills required for GUEST SERVICES SUPERVISOR include Guest Service, Customer Service, Housekeeping, Leadership, Coaching, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a GUEST SERVICES SUPERVISOR. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by GUEST SERVICES SUPERVISOR. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for GUEST SERVICES SUPERVISOR positions, which can be used as a reference in future career path planning. As a GUEST SERVICES SUPERVISOR, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary GUEST SERVICES SUPERVISOR. You can explore the career advancement for a GUEST SERVICES SUPERVISOR below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Supervisor job description and responsibilities
Develop and maintain all capital budgets and provide optimal level of services to all guests and visitors coming to facility.
02/10/2022: Charleston, SC
Building a strong team and shape staff behaviors to accomplish desired results.
03/12/2022: Bridgeport, CT
Taking reservations, checking/checkout guest, assisting guest, responsible for auditing all front office daily transactions.
03/10/2022: Waterloo, IA
Acting as hotel system liaison and performed all Guest Service Representative Functions.
02/19/2022: Idaho Falls, ID
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Supervisor jobs
A bachelor's degree from an accredited college or university with some previous supervisory experience would be sufficient to apply for the post of a guest services supervisor.
02/06/2022: Juneau, AK
Step 3: View the best colleges and universities for Guest Services Supervisor.