Job Description:

Chauffeur serves as our ambassador to LEADER clients by providing a safe and worry-free travel experience utilizing our LEADER Quality Service Standards and other training tools.

Reports To:

Chauffeur Manager

Core Competencies: 

• Ability to drive various types of vehicles, including sedans, vans, SUV’s, sprinter vans
• Complete trip information via chauffeur internet portal on personal smart phone
• Manage daily hours of service (HOS) and complete log books as needed for sprinters
• Implement chauffeur policies and procedures as listed in Chauffeur & Employee Handbook
• Practice safe driving techniques as stated in Safe Work Program
• Maintain clean vehicle appearance inside & outside which includes car washes, refueling & vacuuming
• Identify and report vehicle maintenance issues to Dispatcher or Fleet /Safety Manager immediately
• Complete time in/out record keeping through Time IPS

Essential Functions:

• At the end of each shift, complete and turn in accurate vehicle inspections reports and HOS log
• Attend and participate at all training and safety meetings as required
• Assist in marketing, sales and promoting the values, mission and objectives of the company
• Maintain professional licenses and stay updated on training and certifications to meet D.O.T., PAX, and all other regulatory requirements

Accountabilities/Measurable Outcomes:

• Meet monthly On-Time Standards of greater than 98% (15 minutes before pickup time)
• No more than two vehicle or service incidents per year
• Complete and turn in Vehicle Inspection Reports and/or Incident reports and HOS logs
• Maintain 98% portal accuracy for logging trip status’
• Maintain good driving habits with no more than 2 moving violations in 2 years
• Active participation is identified by management and all team members

General Requirements:

• High School Diploma (or G.E.D. Equivalency)
• Excellent communication verbal and written skills, personable, well-groomed
• Maintain Insurability with good driving record, up to date DOT physical, MKC badge and MCI permit
• Ability to read maps and utilize internet tools for street guides

Physical Requirements:

• Ability to lift and carry multiple luggage that may be up to 50 pounds each, continually
• Frequent bending, kneeling, reaching and standing; Sitting for extending periods of time
• Visual acuity
• Hand, arm and leg functions necessary to drive LEADER vehicles