Client Compliance Auditor

Description

The most prestigious lending institutions entrust Zwicker & Associates, P.C. to protect their legal interests throughout the country. Zwicker & Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients’ interests makes us the industry leader in debt collection. Founded in 1991, Zwicker represents creditors in a variety of consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States.

Zwicker is presently seeking an Client Compliance Auditor to join our team in Andover, MA. As an Auditor, you will be responsible for conducting financial and operational audits, assessing internal controls, and providing recommendations for process improvements.

The base hourly rate for this position is $20.00-$22.00.

Responsibilities Include

• Reviewing collection accounts to ensure state and federal laws are adhered to as well as client contracts and work standards are being met. The reviews would encompass the entire life of an account (placement, lettering, litigation, process, closure, etc).
• Managing SharePoint to assign defects for review of the inventory reviewed with findings to Senior Management on a weekly basis and periodic reports for criteria of interest.
• Assist the Audit/Compliance Department Head in preparing for external client audits.
• Prepare any pre-audit requests, working with the client’s while on site and assisting with remediating findings.
• Assist the Audit/Compliance Department Head in handling a client change request.
• Examines the company's compliance with rules and regulations set by clients and the FDCPA.
• Other duties as assigned.
  
  

Requirements

• Good decision-making skills
• Communicate effectively
• Manage multiple priorities and deadlines
• Organization skills
• Microsoft Office knowledge
• Ability to work independently
• Exhibit creativity and innovation
• Analyze complex problems to develop corrective action alternatives
• Prepare comprehensive, clear, concise reports
• Establish and maintain effective working relationships with departments
• Maintain objectivity and impartiality
• Preferred Qualifications
• Debt collection experience
• Knowledge of the FDCPA
  
  

Physical Qualifications

• Be able to lift five pounds or greater
• Be able to sit 90% of the work day at times
• Be able to bend at the waist and be mobile when needed
• Be able to read and comprehend position specific documents and correspondence
• Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
• Be able to operate a computer, phone, or equivalent device
• Be able to complete a minimum of a 40-hour flexible workweek schedule
  
  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off, paid holidays and 401K with match. No phone calls, No agencies, EOE, drug free workplace.

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