Atlassian Administrator

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.

We are looking for an Atlassian Administrator with Jira Assets expertise to ensure efficient IT asset management, including SaaS, software, hardware, and cloud services. 

Responsibilities

• 
  User & Access Management: Manage user accounts, roles, and permissions for Jira and Confluence. 

• Support & Troubleshooting: Provide technical support and resolve user issues. 
• Atlassian Solutions Implementation: Gather requirements, analyze impact, and implement solutions.
• Jira Administration: Design, configure, and maintain Jira projects with custom settings. User Requests Handling: Manage and resolve Atlassian-related requests per internal policies. 
• Documentation & Compliance: Maintain internal documentation and ensure system compliance with security policies. 
• Upgrades & Integrations: Plan and execute upgrades, bug fixes, migrations, and integrations. 
• System Audits & Backups: Conduct audits and manage backup/archiving for Jira and Confluence. 
• Custom Reports & Dashboards: Create tailored reports and dashboards. 
• Jira Assets Management: Implement and maintain Jira Assets for SaaS, software, hardware, cloud services, etc. Configure asset schemas and automate asset lifecycle management. Integrate Jira Assets with IT and business systems.

Requirements

• Proficiency in Atlassian administration (min 3 years of experience), from product to organization level, including user management, project configuration, and plugin management 
• Expert knowledge of Atlassian ecosystem strucuture and the dependencies between its various elements
• Experience in implementing Jira Service Management solutions Jira Assets experience (implementation and support)  
• Expertise in Automation for Jira 
• Strong understanding of SLA, planning and time management.
• Ability to work independently and as part of a team
• Excellent troubleshooting and problem-solving skills
• Strong interpersonal and analytical skills
• Excellent communication skills, plus confident spoken and written English.

Nice to have: 

• Atlassian certifications 
• Familiarity with ITIL 
• Experience in asset management using JSM Assets 
• Experience with ScriptRunner plugin
• Experience with the Cloud version of Atlassian products

What you will get in return:

• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you—because your life outside of work matters just as much as your time on the clock. ,
• Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.

Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.