Reception Administrator

We are looking for a friendly, motivated Reception Administrator to become part of our dynamic Front Desk team, delivering exceptional customer service and ensuring that every guest feels welcome. If you have a passion for hospitality and enjoy creating unforgettable experiences, we’d love to hear from you!

Key Responsibilities:

• Be part of the Front Desk team and perform on going front desk duties.
• Provide an optimal level of service and hospitality to the guests. 
• Act as the point of reference for tenants or owners who need assistance or information.
• Respond to guests' needs and requests and resolve issues/complaints/problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. 
• Complete and maintain any incident reports, daily activity reports or other reports requested by the management. 
• Maintain strong relationships with all other departments, administration, housekeeping, maintenance, etc,

• Having a clear understanding of the rental pooling scheme and which apartments are involved. 

• Work closely with the internal teams to handle reservation requests, special events, etc. 

• Computing all client’s billings, accurately post charges to guest rooms and house accounts. 

• Provide remote support other projects. 

• Receive and transmit/delivering messages for clients. 

• Assist the Property Administration and/or the House Manager with all the administration tasks related to the smooth operation of the building. 

What We’re Looking For:

• High School Diploma or Qualification in Office Administration/Hospitality Management.

• Experience in a similar position for 2-3 years.

• Strong working knowledge of relevant computer software including MS Office and booking and payment systems(visa).

• Outstanding customer services skills, professional verbal & written communication skills in Greek and English. 

• Strong interpersonal and problem-solving abilities.

• Highly responsible and reliable.

• Ability to work well under pressure in a fast-paced environment.

• Strong organizational and administration skills with close attention to detail. 

What We Offer:

• Attractive remuneration package 13th salary.

• Morning shift schedule 5-day job (Monday – Sunday) from 08:00 a.m. to 17:00 p.m.

• 21 Paid Annual holiday leaves.

• Bonus based on performance.

• Be a part of a pleasant and friendly working environment.

Come join our team and make a difference as the first point of contact for our valued guests and tenants!

Ready to Join Us?
If you’re ready to take your career to the next level, we’d love to hear from you! Submit your CV today at https://www.imperioproperties.com/careers/.