IT Support Engineer

Looking for Talented Individuals to Join Our Team!

Work with the Latest Technologies and Enjoy a Competitive Salary!

We have a job opening in Nicosia, providing remote support to clients, primarily in the United States (mainly in New York).

Available Shifts:

• Monday through Friday.
• 3:29 PM to 11:59 PM (30-minute lunch).

Job Description:

• Strong knowledge of Microsoft operating systems and desktop applications.
• Provide remote support to clients.
• Excellent command of English is required.

Duties:

• Provide remote technical support.
• Troubleshoot and resolve a broad range of customer system issues.
• Perform remote installations of new software and upgrades.
• Provide helpdesk support, analysing and resolving end-user issues.
• Administer Microsoft operating systems and desktop applications.
• Collaborate as part of a team.

Requirements:

• Previous experience in a similar position.
• Excellent written and verbal communication in English.
• Ability to multitask, prioritize, and work independently.
• Strong communication, organizational, and problem-solving skills.
• Eagerness to learn new technology.
• Ability to work efficiently under pressure.
• Familiarity with Microsoft operating systems and desktop applications.
• Basic knowledge of Microsoft Active Directory and Office 365 administration.
• Basic firewall administration is a plus (Fortinet, SonicWALL, Meraki, etc.).

Contact Information:

Email: cgavriel@simplec2it.com