IT Support Specialist

IT Support Specialist

Location: Copenhagen, Denmark

Type: Full Time

Hours: 8 hours per day

Description: BCIC Swiss GmBH is looking for a Full-time On-site IT Support Specialist in Copenhagen, Denmark.

Responsibilities:

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications.
• Have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot printers and computer hardware.
• Perform general preventative maintenance tasks on computers, laptops, and printers.
• Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
• Have broad experience in IT with a basic understanding of Networks, Servers, Audio/Visual, Smart Devices, and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Requirements:

• Must hold a valid work permit.
• Minimum B2 level in the local language and English is essential.
• Good knowledge of computers and IT.
• A few years of experience in a related field is preferred.
• Immediate availability to join the team.

If all the above match your requirements and needs, please feel free to send your CV mentioning the position in the subject line (with WhatsApp Number) as soon as possible.

Apply here: shamsun.nahar@bcic-swiss.com

Salary: Negotiable

Company Details:

BCIC Swiss GmBH
Lattichstrasse 6, 6340 Baar

Apply Now!