Customer Support agents for Allente

Job Title:

Job Description

Join our team in Concentrix Sweden!

Are you passionate about customer interaction? Do you want to play a key role in retaining customers and building long-term relationships? Then we have the perfect role for you!

Concentrix is a global leader in technology-driven customer experience and service. We work with well-known brands and help them optimize their operations through innovative solutions. We are now looking for a driven and results-oriented star colleagues to join our team in Denmark!

About the Role:

As a sales-focused customer service representative, you play a crucial role in retaining customers and ensuring a great experience. You’ll handle incoming calls from Swedish customers considering canceling their service and actively work to offer tailored solutions that meet their needs.

We’re looking for someone who:

• Has previous work experience in Allente

• Has at least 6 month experience in Allente Antichurn campaigns

• Has previous experience in sales and/or customer service and thrives in a goal- and results-oriented environment.

• Has a strong sales drive and the ability to persuade while nurturing customer relationships.

• Is a good listener with a professional and trustworthy manner.

• Has good knowledge of Danish and English.

What We Offer:

• A fixed monthly salary with an attractive commission model

• Comprehensive training and ongoing coaching to help you reach your full potential

• Career development – 80% of our leaders have been promoted internally

• A dynamic and inspiring work environment with team activities and social events.

Additional Information:

• Start date: according to candidates availability

• Employment type: Full-time, temporary contract for 4-month period

• Working hours: Vary during opening hours, Mon–Fri 09:00–18:00

• Location: Work-from-home in Denmark

Location:

Language Requirements:

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