Information Management Officer

Danish Refugee Council, one of the world’s leading humanitarian NGOs, we are excited to invite you to join our team as an Information Management Officer If you are a skilled and motivated professional ready to make a difference, we want you on board! Together, we’ll work to deliver impactful humanitarian solutions in challenging environments.

About the job
The CCCM Information Management Officer will be the technical lead for CCCM programming in Unity State. CCCM programming in Unity State currently consists of: Coordination, displacement monitoring and information management, community governance, community engagement for community-led initiatives, operation of community feedback mechanism (CFM). Given the responsibility to ensure quality CCCM programming, the CCCM Specialist will support project manager and team leader to ensure timely and quality implementation of CCCM activities in accordance with DRC and/or interagency guidelines, standards, and best practices. S/he will ensure that area-level CCCM analyses are updated regularly and shared widely among other sectors, ultimately contributing to the Centrality of Protection.

S/he will provide technical support to the CCCM team for quality assurance, spearhead regular analysis of service monitoring, safety audit, headcount, intention survey and CFM data, identify needs and gaps in humanitarian programming according to SPHERE and Minimum Camp Management Standards. S/he will design CCCM Programs (developing tools, templates, methodologies, SoPs) in coordination with the CCCM TL and MEAL Coordinator and support evidence-based advocacy initiatives. S/he will liaise regularly with the national CCCM Coordinator to support in proposal development, prepare reports and to report changes in the site-environment, contexts, discuss program priorities and strategy, and to identify additional technical support needs. S/he will attend state and local-level coordination fora and ensure strong information sharing in Unity State and at the country level. Your main duties and responsibilities will be:

• Develop and manage Information Management systems and develop forms and databases for capturing, evaluating and improving project implementation.
• Produce information management technical analysis to inform overall humanitarian programming
• Advise on different vulnerabilities scoring criteria and modules based on scientific data analysis of previous data and in close coordination with MEAL and programme sectors
• Produce and share periodically the IM products (site profiles; population headcount factsheets; facility maps; service maps)
• Maintain the existing systems, and tools that are being developed using R Shiny, Kobo, and Power Bi
• Extract and process beneficiary lists in different templates in accordance with internal and external needs
• Provide user access to DRC staff depending in the sector and tools
• Act as the focal point for data verification with external actors.
• Regularly verify and update IDP site codes, names, and GPS locations in close coordination with DRC’s CCCM team and CCCM Cluster IM Team
• Extend support to DRC staff across all locations on usage of tools, systems, and dashboards
• Mapping sector Program activities using Geographic Information Systems (GIS) or any other web-based system that reflects area and type of organization interventions
• Create online forms as requested by Sector manager and field staff

About you
To be successful in this role we expect you to have excellent interpersonal skills - works well with people of different cultures, gender and backgrounds. Works respectfully and collaboratively with colleagues to achieve results as a team and remains productive when under pressure, with the ability to prioritize effectively, and respects and adheres to

Moreover, we also expect the following:

Required

• At least 4 years of relevant work experience, of which at least 2 years combined field experience in international organizations (e.g. UN agencies, INGOs, IOs, bilateral cooperation agencies, etc.)
• Master’s in computer science, computer engineering, IT or another relevant field
• Demonstrated experience and skills in data analysis and visualization software such as PowerBI, QGIS, ArcGIS, etc
• Proven skills to analyze statistical information and ability to compile and holistically analyze diverse datasets.
• Proven experience in PostgreSQL is key
• Proven experience in system development and roll out is key.
• Proven experience in data protection.
• Demonstrated information management skills and demonstrated understanding of different data collection methodologies, especially in relation to protection, human rights and humanitarian assessment and monitoring data.
• Strong understanding and experience in implementing relational databases.
• Experience with handling confidential data.
• Ability to formulate IM-related technical requirements and Operating Procedures.
• Ability to translate planning-specifications into technical briefs for data capture and analysis, and vice versa.
• Advanced Excel skills (e.g. pivot tables, functions, etc.).
• Excellent written and oral presentation skills.
• Full professional proficiency in English

Department:

Location: Bentiu

Application deadline: 28 Apr 2025