Are you passionate about quality, business understanding and communication with many stakeholders across the company? Do you want to shape the future of your area? If so, this is a unique opportunity, where you will be responsible for a broad area with many diverse stakeholders - apply now!
The position
The position covers QA oversight and support for Complaints, Audits & Inspections. We support the underling processes with Customer Complaints which handles physical samples coming from affiliates world-wide where Novo Nordisk products are sold. Additionally, the role supports the Product Protection department, which includes the processes for identifying whether a returned or confiscated sample is counterfeit. It also involves assisting Potential Recalls, which is the investigation of whether a product defect must be recalled, and general quality support to the Audits & Inspections area. You will get to work in a small group with very skilled and knowledgeable QAs, on supporting the processes within Deviation handling & Change Requests but also be part of the many activities and projects that are running in further developing and scaling the Complaints, Inspections & Audit, to ensure that the processes are compliant and fit for growth.
You will be based mainly in Søborg, but will sit 1-2 days a week in Bagsværd, near Copenhagen.
Some responsibilities include:
- Strong knowledge and advisory within Quality Management System and external regulations.
- Complex case handling of deviations and document updates.
- Approve change requests & deviations.
- Contribute with Quality knowledge to process confirmations on Corporate Processes and Sub-processes.
- Maintain overview of external requirements impacting the area.
- Provide strong guidance and contribute to audit and inspections.
- Identify and implement process improvements according to cLEAN principles.
- Stakeholder management across multiple departments and management layers.
- Discuss quality related matters on larger changes or projects.
The position requires efficient collaboration and communication with stakeholders from across Novo Nordisk, why good communication and stakeholder management skills are key to success.
Qualifications
To succeed in this role, you need:
- A Master’s degree within Pharmacy, Engineering or similar.
- 5 years of QA experience from the pharmaceutical industry or other regulated areas.
- Knowledge of GxP requirements and/or ISO9000.
- Good communication and stakeholder management skills.
On a personal level, you are self-motivated and pro-active. You have the ability and experience to influence and set direction. Flexibility is required to re-prioritize and adapt to change. You are passionate about process improvements.
About the Department
Digital Health & Staffs Quality consists of a group of engaged and motived QA specialists and Project Managers. We are QA for global Digital Health, QA for Customer service, Novo Nordisk Staff areas and a CVP area called Complaints, Audits & Inspections. We have the QA oversight for these processes and contribute to projects from a QA perspective.
Working at Novo Nordisk
At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing and sales – we’re all working to move the needle on patient care.
Contact
For any questions, please reach out to Senior QA, Solfrid Jacobsen 45 30 75 91 67 or Director, Katrine Augustinussen 45 30 79 07 32
Deadline
1 April 2025.
Please note that interviews will be conducted on ongoing basis as relevant applications are received, so we encourage that you apply soon.
You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume or CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.
Demo
Kalundborg, 51
Full Time