Consultant, User Experience and Enablement

Job Description

Consultant, User Experience and Enablement

Shape How Thousands of Projects Come to Life at Ramboll

Do you get excited about improving user experiences, streamlining how people work, and enabling change across a global organisation? Are you motivated by creating real impact—ensuring people feel supported, informed, and empowered in their daily work?

Your New Role

We are looking for a Consultant to take on a key role in driving user experience and enablement across Ramboll’s Project Model—our framework for delivering outstanding projects to clients around the world.

You’ll work closely with our team of process owners, as well as market and subject matter experts, to make sure process guidance, training, and support truly work for different roles—whether you're a project manager, tender lead, engineer, or designer.

This is a role where curiosity, structure, and collaboration come together—and where your ideas can help shape how thousands of people experience projects every day.

Your Key Responsibilities

• User Experience & Enablement – Shape and maintain intuitive, role-relevant process guidance that’s easy to access and act on.
• Training Coordination – Coordinate the development of role-specific training content with stakeholders to ensure alignment with the needs of business.
• Content Availability– Facilitate the processes for keeping information relevant, accessible, and up to date across communication channels.
• User Feedback & Adoption – Gather insights from users and use that input to continuously improve how we support project work.
• Change Enablement – Support on change adoption initiatives by applying a structured approach to tracking user engagement.
• Business Maturity Support – Contribute to the coordination and anchoring of our business maturity assessment process and tool.

Who You Are

You're someone who:

• Enjoys making things easier, clearer, and more effective for others.
• Likes working with structure—but also loves creating engagement and bringing people along.
• Can translate needs and feedback into improvements that really make a difference.
• Feels comfortable working across teams and functions, building good relationships along the way.

Depending on your experience, you may come in at Consultant or Senior Consultant level—we’re open to finding the right fit.

What You Bring

• A background that could stem from roles such as implementation consultant, process consultant, change manager, or communication consultant.
• Experience or skills within UX, service design, communication, learning and development, or human-computer interaction.
• A proactive, structured way of working—you can keep things moving and see them through.
• Great communication skills and the ability to work with many different types of stakeholders.
• Familiarity with digital content platforms like SharePoint is a plus, as is experience with change frameworks like ADKAR—but neither is a must.

What We Offer

• A role where you can make a visible impact on how our projects are delivered across the world.
• A collaborative and people-centred culture that values initiative and shared success.
• Opportunities to grow—whether in change, training, UX, or process excellence.
• The chance to be part of a team that’s shaping the future of project delivery at Ramboll.

Ready to join us?

If you're passionate about supporting people, improving how things work, and helping change happen, we’d love to hear from you!

Deadline: 5.5.2025

Thank you for taking the time to apply! We look forward to receiving your application.

Work at the heart of sustainable change with Ramboll

Ramboll is a global architecture, engineering, and consultancy company. As a foundation-owned people company, founded in Denmark, we believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that’s where we start – and how we work. Our history is rooted in a clear vision of how a responsible company should act and being open and curious is a cornerstone of our culture. Ramboll employs more than 18,000 people globally across 35 countries. Ramboll experts deliver innovative solutions across Buildings, Transport, Water, Environment & Health, Energy, Management Consulting, and Architecture & Landscape.

Equality, Diversity, and Inclusion

Equality, diversity, and inclusion are at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We are committed to providing an inclusive and supportive work environment where everyone is able to flourish and reach their potential. We also know how important it is to achieve the right balance of where, when, and how much you work. At Ramboll, we offer flexibility as part of our positive and inclusive approach to work. We invite applications from candidates of all backgrounds and characteristics. Please let us know if there are any changes we could make to the application process to make it more comfortable for you. You can contact us at [email protected] with such requests.