Job Posting for Graduate, Customer Success at Stibo Systems
The Data Minds Career Program is a 20-month international journey designed to fast-track recent graduates into exciting careers within Stibo Systems. Through three rotations (including one abroad), you’ll gain hands-on experience, a global mindset, and a powerful professional network.
You’ll join with other graduates, be assigned a mentor and buddy (a former graduate!), and follow a development path focused on both personal and professional growth. From day one, you’ll be solving real business challenges and shaping the future of data management.
Track: Delivery, Customer Experience
This track is for graduates who are passionate about customer experience and want to drive product adoption and customer satisfaction. You’ll play a key role in helping customers get the most value from Stibo Systems’ solutions, ensuring their success every step of the way.
During your three rotations, you’ll explore these areas:
Rotation 1: Customer Success Management (CSM) – Denmark
Start by immersing yourself in the many tasks of a CSM. You’ll get to know Stibo Systems and help refine our internal processes to improve customer experiences. Focus on understanding what drives customer satisfaction and how to increase product adoption.
Rotation 2: Global Support – Denmark
Join the Global Support team as a bridge to the CSM organization, helping prioritize customer tickets and improve communication. You’ll work to streamline internal processes, ensuring our customers receive fast and effective support.
Rotation 3: Account Management/Renewals – Atlanta
In this rotation, you’ll focus on nurturing commercial relationships and communicating the business value of Stibo Systems’ solutions to customers. You’ll learn how to protect Net Revenue Retention by ensuring our customers see measurable benefits from our products.
What We Are Looking For
Strong communicator, able to simplify complex solutions and articulate business value.
Passion for serving customers and representing their needs internally.
Ability to build and maintain trust-based relationships with both internal teams and external stakeholders, fostering collaboration and ensuring customer success.
Passion about business and how IT can help bringing business value to customers
Knowledge or interest in learning about SaaS IT solutions and how they create value for businesses, alongside a general understanding of business needs and challenges.
Good at visualizing business value to customers, helping them understand how our solutions align with their strategic goals and objectives.
What’s in it for you?
Accelerated career growth: Gain a well-rounded understanding of your track
International exposure: Experience working and living in Atlanta, U.S.
Mentorship and development: Learn from experienced mentors and buddies who will guide you through every step of your journey.
Real impact: Contribute to meaningful projects that shape customer satisfaction and product adoption strategies.
Personal growth: Participate in training, workshops, and coaching designed to enhance your technical and professional skills.
A global network: Build connections with colleagues from around the world and expand your professional network.
Join Stibo Systems, where we embrace 'All Kinds of Data Minds.'
Stibo Systems
is a global company with Danish heritage. We empower businesses to become digital leaders through our AI-powered, SaaS-based multidomain master data management solutions. By connecting data across products, customers, suppliers and more, we drive growth, efficiency, and sustainability for our
customers
.
At Stibo Systems, our
people
are key to our success and you will find an environment that values creativity, curiosity, and analytical thinking. We're committed to making you feel trusted, invested in, and connected, fostering a workplace where every data mind thrives.
Interested?
We invite candidates for interviews continuously, so please apply as soon as possible.
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