twoday is looking for a student assistant for our Costumer Center

twoday is the leading digital transformation partner in Northern Europe with a global presence.

With around 3,000 technologists, we collaborate with some of the most admired private and public organizations to deliver cutting-edge digital solutions. Our deep industry expertise spans Data & AI, software development, digital experiences, and business applications. Our team, operating across the Nordics and Lithuania, generated a revenue of €280 million in 2023. We serve over 8,000 customers and support their digital transformation journeys.

Are you a motivated and service-minded student who thrives on delivering great customer experiences? Then you might be exactly who we’re looking for!

At twoday, we’re looking for a friendly and proactive student assistant to join our customer support team. This is your chance to gain valuable professional experience alongside your studies – in a modern tech company where people and technology come together to make a difference.

🛠️ What You'll Do

As a student assistant in our customer center, you’ll be an essential part of our customer-facing team. Your responsibilities will include:

• Responding to customer inquiries via chat, email, and phone
• Delivering a helpful, positive experience that leaves customers satisfied
• Creating and updating help articles and documentation
• Gathering customer feedback and passing it on to relevant teams
• Troubleshooting technical issues and finding the right solutions
• Identifying potential upsell opportunities through needs-based conversations
  
  

To be a student assistant at twoday you must be a part of

🎯 About you

We imagine that you:

• Are proactive, independent, and not afraid to take responsibility
• Have strong written and verbal communication skills
• Have previous experience in service or sales (a plus, but not required)
• Are comfortable with IT systems – experience with HubSpot or similar is a plus
• Speak and write fluent Danish or Swedish – and have solid English skills
• Can work between 15-20 hours pr. week and whole days preferably
  
  

💡 What we offer

• A flexible part-time role (15–20 hours/week) that fits your study schedule
• An energetic, informal workplace with a strong professional community
• Real responsibility and room to grow – both personally and professionally
• Close collaboration with experienced colleagues and leaders who want to see you succeed
• A modern office in Carlsberg Byen, moving to Nordhavn in October
  
  

Please note! Our current company language is Danish, so we reserve us the right to reject non-Danish-speaking applicants.

To be a student assistant at twoday, you must be enrolled in a higher education program and have at least 1.5 years left of your studies. (You’re also welcome to apply if you’re finishing your bachelor’s degree this summer and starting your master’s in the fall.)

📩 Ready to apply?

Send us your application through the application forms down below.

If you have any questions, please reach out to TA Business Partner, Xenia Hasselgaard at xenia.hasselgaard@twoday.com

Diversity & Inclusion

We know that not everyone applies unless they feel 100% qualified. Studies show this especially affects women and people from minority backgrounds. At twoday, we’re committed to creating a welcoming and inclusive workplace – so if this role excites you, we encourage you to apply even if your experience doesn’t perfectly match the description.