Marketing Automation Consultant (all Genders)

amp:cx is a consulting focused agency for CRM and Loyalty, that fuels and accelerates the digital transformation for companies with a transactional mindset.

We amplify companies in Retention and Loyalty Marketing. We develop Programs that have a huge impact in Customer Lifetime Value and Engagement.

And we are a Salesforce driven company – meaning, that beside of consulting and operations we implement and run Salesforce. We are part of the Salesforce Ohana and a valued partner in the Salesforce network.

We are looking for a 

Marketing Automation Consultant (all Genders) in Hamburg.

Remote Work is also possible.

Join us and shape the future of customer engagement!

Your Role

As a Marketing Automation Consultant, you will play a key role in designing and implementing impactful customer engagement strategies for our clients. You’ll combine technical expertise, strategic insights, and hands-on implementation to drive outstanding results.

Key Responsibilities

Strategy & Consulting

• Collaborate with clients to understand their goals and customer retention needs.
• Develop and implement engagement strategies using Salesforce Marketing Cloud tools.
• Provide guidance on best practices for email, SMS, push notifications, and journey automation.

Solution Design & Implementation

• Configure and implement Salesforce Marketing Cloud modules like Journey Builder, Email Studio, and Automation Studio.
• Develop custom solutions with AMPscript, SQL, and API integrations.
• Lead client workshops to define project requirements and scope.

Project Management & Collaboration

• Manage timelines, deliverables, and stakeholder expectations.
• Collaborate with cross-functional teams (designers, developers, strategists) to deliver seamless solutions.
• Ensure compliance with GDPR and other relevant data regulations.

Analytics & Optimization

• Analyze campaign performance and provide insights for improvement.
• Create dashboards and reports to monitor KPIs like retention rates and customer lifetime value.

What You Bring

Technical Expertise

• 2 years of experience with Salesforce Marketing Cloud, including hands-on project implementation.
• Proficiency in Marketing Cloud tools like Journey Builder, Automation Studio, and Email Studio.
• Experience with AMPscript, SQL, and API integrations.
• Familiarity with Salesforce CRM and data architecture.

Strategic Mindset

• Strong understanding of loyalty and retention marketing.
• Ability to translate business goals into technical solutions.

Soft Skills

• Good presentation and communication skills and enjoys providing advice.
• Self-motivated and comfortable in a fast-paced startup environment.
• Good problem solving skills.
• Strong organizational and project management skills.

Language

• Business fluent German and very good English skills

Nice-to-Haves

• Salesforce Marketing Cloud certifications (e.g., Email Specialist, Consultant).
• Experience with additional Salesforce Clouds like Sales or Service Cloud.
• Experience with other Marketing Automation Tools.
• Familiarity with other marketing technologies (e.g., Data Cloud, analytics platforms).
• Web development skills (HTML, CSS, Javascript, SQL) are an advantage.

What We Offer

• A dynamic, fast-growing agency redefining loyalty and retention marketing.
• A collaborative and innovative work environment.
• Flexible working hours and remote work options.
• Support for professional growth, including Salesforce certifications.
• Competitive salary and benefits package.

How to Apply

Ready to join us at amp:cx and make an impact? Send your CV to jobs@ampcx.de.

Let’s amplify loyalty and engagement together!