IT Support Specialist

IT Support Specialist

6 month contract ( extensions)

Frankfurt, Germany

I am working with a global law firm who are looking for an IT specialist to join them on a 6 month contract. The company are looking for a freelance contractor who can work with the team onsite in Frankfurt, 5 days per week.

You will provide second-level IT support, requiring you to have technical knowledge across a variety of technologies, good problem solving skills, customer service, and support skills. If you are available to start a role in May, please read the below:

• Experience in a similar role, working in IT Support
• ITIL Foundation certification or practical experience of ITIL
• MOUS certification or similar technical certification
• Desk side troubleshooting experience
• Application support: Microsoft Office
• Exposure with database applications
• Understanding of Network Directory Services, Microsoft ADS, LDAP, TCP/IP, DHCP, DNS
• Knowledge of WebEx, AV support / Cisco AV