Key Account Manager

Our client is seeking a talented Key Account Manager to strengthen relationships with existing customers. You’ll drive revenue growth through upselling and cross-selling opportunities, directly contributing to customer success and the organisation’s growth.

Role: Account Manager / Key Account Manager / Enterprise Account Manager

Location: Remote

Clients: Enterprise and SME - DACH

What Sets Our Client Apart?

• Innovative Solutions: They deliver cutting-edge products that balance usability and robust functionality. Recently been promoted by Garner into their Leaders quadrant.
• Niche-Focused: Expertise in PPM project portfolio management ensures customers’ diverse needs are met.
• Strategic Growth: Recent mergers have strengthened their capabilities, offering even greater value to clients.

What You Bring

• Experience in SaaS - Account Management working with SMB clients and some enterprise tier 1 / 2 clients.
• A proven track record in account management and revenue growth.
• Excellent communication and relationship-building skills.
• Experience in SaaS - ideally PPM / SPM

Your Responsibilities

• Build and nurture strong customer relationships.
• Develop plans to identify upselling and cross-selling opportunities.
• Lead contract negotiations and renewals.
• Collaborate with presales teams to deliver tailored solutions.
• Represent the company at industry events to expand the network.

Skills for Success

• Strong sales expertise in SaaS with enterprise customers Upsell and Cross Sell
• A creative, entrepreneurial mindset with problem-solving skills.
• Self-motivation, accountability, and excellent organisation.

Why Join?

• Meaningful Work: Build strong partnerships, help customers achieve their goals, and maximise satisfaction with innovative solutions.
• Professional Growth: Thrive in a dynamic team that values creativity and sales expertise while expanding your skills in a fast-paced environment.
• Exciting Opportunities: Represent the company at trade fairs and conferences, network with industry leaders, and explore new markets.

If you're looking for a role where you can take ownership of your success and help shape your future, this could be the perfect fit.