Account Executive Director - IT Services & Consultancy, Retail Vertical

Are you a sales for IT-engineering staffing and software-development with an entrepreneurial mindset? Apply your skills and expertise at Intellias – a top IT employer and leading service provider. Join in and grow within the worldwide IT community.

Intellias is a global–based, European-founded software development company and engineering locations in Portugal, Colombia, India, Spain, Croatia, Germany, Bulgaria, Poland, and Ukraine.

Intellias is known as an employer of choice, with cool people and a well-recognized mindset on how to take care of their own people, scoring at the very top of relevant league tables in terms of employee satisfaction. The company is featured in the Inc 5000 Europe and IAOP Global Outsourcing 100 tops.

Requirements:

• Extensive experience working with retail clients within an IT consultancy environment.
• Demonstrable understanding of the IT Outsourcing industry, its various service directions, sales cycles for different industries and company sizes, and modern software engineering technologies and frameworks.
• Savvy with latest B2B sales processes and buyer engagement techniques leveraging digital and social tools that build pipeline.
• Experience selling into mid-market and large enterprise customers in Europe, able to identify, navigate and build relationships among buying committees that gain sponsorship to win and book revenue.
• Strong presentation skills to be able to speak comfortably and effectively in front of large audiences at virtual or onsite events.
• Ideally, experienced in delivering client-focused solutions in accordance with customer needs
• Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
• Experience with global service delivery
• Understanding of modern technology, services and business trends

Responsibilities:

• Serve as the lead point of contact for all strategic discussions with the customer with the aim to profitably grow the customer account via upselling and cross-selling opportunities
• Build and maintain strong, trustful, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Work in close collaboration with delivery teams to ensure the timely and successful delivery of our services according to customer needs and objectives
• Share the responsibility for execution and customer satisfaction across the portfolio
• Develop new business with existing clients and/or identify areas of improvement to meet targets
• Drive account profitable and sustainable growth
• Forecast and track key account metrics
• Prepare reports on account status
• Collaborate with sales and delivery teams to convert new leads and opportunities into customers and revenue streams as part of a pre-sales process
• Assist with challenging client requests or issue escalations as needed