Assistant Store Manager 100% - Outlet Ingolstadt Village

Our Brand:

MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use of cutting-edge techniques. Today, through its association with music, art, travel and technology, MCM embodies the bold, rebellious and aspirational. Always with an eye on the disruptive, the driving force behind MCM centers on revolutionizing classic design with futuristic materials. Appealing to the 21st Century Global Nomad generation - dreamers, creatives and digital natives - MCM’s millennial and Gen Z audience is genderless, ageless, empowered and unconstrained by rules and boundaries.

MCM is currently distributed online and in 650 stores worldwide including Munich, Berlin, Zurich, London, Paris, New York, Hong Kong, Shanghai, Beijing, Seoul, Tokyo, Middle East and more.

Working with us:

With a highly collaborative workforce working from offices and stores around the world, MCM established a multinational/multicultural organization. To uphold the culture & value of MCM, we intend to fulfil our corporate social responsibility by implementing the following values and to comply with high degree of legitimacy and ethical standards.

Our employees make the best efforts to become high-performing individuals who reflect the diversity of the communities in which we work and live. MCM’s commitment to diversity and inclusion includes recruiting and retaining employees from diverse backgrounds and experiences, creating awareness of diversity issues and benefits, and fostering a supportive environment where inclusivity is expected and prioritized. We have zero tolerance in any form of harassment, insultation, ostracization or groundless defamation of any other person.

Position Overview:

As an Assistant Store Manager, you will partner closely with the Store Manager to motivate and lead the team to achieve store productivity and sales goals. Your responsibilities will include training, customer service, operational tasks, and ensuring the store operates in alignment with our brand standards.

Key Responsibilities

• Collaborate with the Store Manager to drive sales performance, meet budget objectives, and monitor monthly profitability.
• Educate and train associates on current collections, brand pillars, and seasonal strategies, working with internal teams for product support.
• Lead the team in delivering exceptional customer service and after-sales experiences to build and retain customer loyalty.
• Analyze monthly store performance and report on business trends, including competitor performance.
• Manage daily merchandise processing, including incoming and outbound shipment requests.
• Support staff development through coaching, performance reviews, and timely feedback.
• Allocate staff resources and schedules to optimize sales and customer service.

Qualifications

• 2–3 years of sales management experience in retail, luxury retail, or a service-related industry.
• Bachelor’s degree preferred.
• Proven leadership skills with the ability to inspire trust and influence a team.
• Strong analytical skills to interpret selling reports and adapt to business needs.
• Entrepreneurial mindset and a commercial awareness to drive results.
• Demonstrated ability to deliver exceptional customer experiences.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent organizational, verbal, and written communication skills.
• Passion for the fashion industry.
• Flexibility to work evenings, weekends, and holidays as needed.

Ready to take the next step in your retail career? Apply now and become a key part of our success!