Support Engineer

*** Support Engineer – 12 months ext. – Germany ***

On behalf of one of our key partners, RED now has a new opportunity for a Support Engineer to join a mission-critical program supporting public sector customers on Google Cloud.

The role is based in Germany, and requires someone to be based in Germany (Munich) on a hybrid working basis and fluent in English, German would be a plus.

Specific skills/experience required:

• 4 years of experience with IaaS solutions (e.g., Kubernetes, virtualization, hybrid cloud) and cloud storage platforms
• Solid knowledge of networking fundamentals (TCP/IP, VPNs, VLANs, Routing, Load Balancing, etc.)
• Proven experience troubleshooting and resolving P1-level issues in multi-node environments
• Strong background in Linux, scripting (e.g., Python, Bash), and systems administration
• Experience in Technical Support, IT Operations, or Incident Management
• Comfortable working directly with customers and internal engineering teams

Preferred:

• Familiarity with Google Cloud or other public cloud providers
• Experience with hosted services/SaaS and scripting languages (Python, Go, Perl, Java, etc.)
• SQL/data analysis skills and cloud-native troubleshooting experience
• Prior involvement in deployments and customer onboarding within public sector environments
• Experience in distributed production environments and automation

This is an excellent opportunity to join a high-performing global support team and play a key role in helping public sector customers succeed on Google Cloud.

If this is of interest, please contact Sandra Rodriguez at srodriguez@redglobal.com or apply directly here.