Atlassian Administrator

Opening

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.

We're on the lookout for a dynamic Atlassian Administrator who isn't just technically adept, but also a true partner to our business owners. In this role, you'll play a pivotal part in bridging the gap between technology and business, ensuring our teams are empowered to work efficiently and effectively.

Responsibilities

• Manage user accounts, roles, and permissions.
• Ensure that users have the appropriate level of access to Jira projects and issues / Confluence spaces and pages.
• Implement and maintain Jira Assets within company (SAAS, software, hardware, cloud services etc.,)
• Troubleshoot issues and provide technical support to users.
• Gather requirements, investigate potential solutions, analyze impact, and act as responsible person in implementation of Atlassian solutions.
• Supervise, design and maintain JIRA Projects with customised configuration
• Monitor and handle user requests on Atlassian products within internal policies
• Compose internal documentation with oversight from team members that reflects processes and system configuration, keep it up to date.
• Review upgrades, identify bug fixes, and evaluate new features applicable to Atlassian environment.
• Plan and execute upgrades, migrations, and integrations with other tools and systems
• Conduct regular system audits and ensure compliance with security policies and best practices.
• Manage backup/archiving solution for Jira and Confluence Collaborate with teams to understand their requirements and provide solutions using Atlassian tools.
• Create custom reports and dashboards Keep the instance maintained and clean

Requirements

• Minimum of 3 years of experience as Atlassian System Administrator
• Proficiency in Atlassian administration, from product to organization level, including user management, project configuration plugin management, automation and troubleshooting
  
• Expert knowledge of Atlassian ecosystem structure and the dependencies between its various elements
• Strong understanding of SLA, planning and time management.
• Experience in implementing Jira Service Management solutions
• Jira Assets experience (implementation and support)
• Strong interpersonal and analytical skills
Excellent communication skills/ Confident spoken and written English.

Nice to have:

• Atlassian certifications Familiarity with ITIL
• Experience in asset management using JSM Assets Experience with ScriptRunner plugin
• Experience with the Cloud version of Atlassian products

What you will get in return:

• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you—because your life outside of work matters just as much as your time on the clock.
• Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.

#LI-Hybrid

Closing

Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

[Applicable only to candidates from Poland]: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.