Brand Retail Supervisor

Be a part of a revolutionary change.

At PMI, we've chosen to do something incredible. We're totally transforming our business and building our future on smoke-free products with the power to deliver a smoke free future.

With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Our Brand Retail team drive growth, profitability, and exceptional consumer experiences across our store network. They’re at the heart of our mission, developing and executing innovative sales strategies to maximize business performance. Strategic planning, team leadership, and close collaboration with key stakeholders are all part of this dynamic, impactful role. It’s an energized, exciting, and engaging experience that’s all about ensuring excellence in every aspect of the Brand Retail environment.

Bring us your curiosity and a desire to challenge the everyday and we’ll give you lots of responsibility. You'll help us improve, inject innovation, and create new ways of working.

What This Role Entails

Network

• Exploit business performance within the assigned retail network by designing and planning optimal business operational solutions that will have a positive impact on all Brand Retail KPIs (productivity, efficiency, customer service, experience) across all Brand Retail store formats.
• Boost profitability of Brand Retail network across all retail store formats by evaluating the main store operations, achieving proper resource management (evaluation of the optimum number of personnel in accordance with store experiences) and developing monthly profit and loss statements in cooperation with key operator partner.
• Analyze sales data and market trends to determine business decisions. Provide insights and recommendations to organization to maximize our impact. Translate national sales KPIs into district and individual stores objectives.
• Identify opportunities for new stores’ locations (expansion/relocation), synergies with other channels and brand/retail driven events.
  
  

Consumer Experience

• Create and execute marketing campaigns to increase product awareness and productivity. Leverage consumer feedback to refine & improve product positioning and messaging. Coordinate promotional events and product launches based on Brand’s strategy.
• Work closely with planning, brand & programs functions to ensure collaboration to achieve targeted business results with a consumer at the center approach.
  
  

People

• Lead a retail organizational structure, motivating and aspiring the retail staff. Attract and engage talented people with retail experience to join our organization, based on retail network needs.
• Manage the performance, development, training, and motivation of retail staff by demonstrating structured feedback to individuals to develop their skills and competencies. Conduct performance evaluations to further grow and empower people. Foster a positive and productive working environment.
  
  

Collaboration/synergies

• Ensure effective collaboration, communication and alignment with internal stakeholders and various departments within the organization such as Retail Strategy department and Channel Planning department to develop an effective retail strategy, successfully deployed and ensure consistency in its action plan.
• Ensure efficient implementation of approved plans, activities, and programs through collaboration with the respective project owners.
  
  

Who We’re Looking For

• Bachelor’s degree (or equivalent) in Business Administration, Marketing, Economics, or a related field.
• 2-3 years of experience in a similar role, preferably within a multinational environment.
• Proven experience in managing and analyzing KPIs.
• Strong collaboration and leadership abilities, combined with strategic thinking, decision-making, and a focus on innovation.
• Fluency in Greek and English, both written and verbal.
• Fulfillment of military obligations (if applicable).
  
  

What We Offer

Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress.

Join PMI And You Can

• Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world's best people and feel like you belong
• Take pride in delivering our promise to society: to deliver a smoke-free future.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
  
  

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